Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,013)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

January 19, 2025

They got back to me right away! Very good service!

Wolfs Collections
United States
About 2 hours using the app
November 7, 2024

Very quick support and very clear. Was very easy to install it with the support.

22Utopia
Switzerland
14 days using the app
January 10, 2025

I have not even started yet and already got fantastic support!!! Looking forward to working with Parcel Panel already:)

COSMART Creations
Spain
24 minutes using the app
October 5, 2024

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

Kingdom Outfitters
United States
3 months using the app
November 30, 2024

Customer Support agent Jessca was great. She answered all questions in a timely manner.

GameWell Gear
United States
About 1 month using the app
January 28, 2025

Just installed it but it exceeds my expectations already. Upsells during tracking? dropshipping bullet proof and with good communication to the customer? this is a must have fr

Perani
Austria
About 1 hour using the app
October 17, 2024

The absolute best support among Shopify apps. So great to have Parcel Panel on my team heading into the holiday season.

Southern Gifts & Prints
United States
10 months using the app
November 30, 2024

Donna is a very good person and super worker! She help me so fast!!! Great

Viajaera
United States
5 days using the app
October 15, 2024

I contacted the support and they got back to me in 3 minutes. Donna was super polite and helpful, she has fixed my account issue with two clicks....she's done more than asked as she has adjusted my setups on the Parcel Panel dashboard. Definitely a five stars service. Well done. I highly recommend their service.

Glammzee
Estonia
12 days using the app
December 23, 2024

Excellent service avec ParcelPanel !

Suivi des commandes clair et précis, interface intuitive, et service client réactif. Idéal pour améliorer l’expérience client sur ma boutique. Je recommande !

Chat-Futé
France
10 days using the app