Reviews (3,644)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

December 12, 2021

This app has saved me so much time and helped me scale from a few orders a day to now 40+ per day. The team are so helpful and quick to respond, they worked to resolve a tricky problem for me as my platform needed to cover two completely different tracking codes per delivery. They experimented and tested until they solved it and the result has totally changed my previous (and extremely time consuming) shipping process. Could not recommend more!

Pascale & Emile Australia
Australia
About 2 years using the app
November 1, 2021

A great app for anyone really! Give you a nice tracking page for your customers to know where their items are, its great for dropshipping since it hides any Chinese cities, automatically sends delivered notification through shopify notifs (if you turn it on) I had a couple issues at the beginning but they were either resolved by me buying the plan since I ran out of order tracking or customer service helped really quick I recommend!

Hailla Hair
Canada
About 2 years using the app
July 11, 2019

Great app! This is an excellent all-in-one parcel tracking app always does a superb job delivering very detailed and accurate results about my shipments

jupitoo
China
About 2 years using the app
Channelwill replied July 11, 2019

Thank you!

May 1, 2021

They have a great customer support team, I contacted them regarding an issues and they fixed it, Great job

Zone Gears
Morocco
About 2 years using the app
August 22, 2021

Great app really easy to use would recommend, makes tracking easy the best bit is the ease of use. Better than other apps I have looked at

offbeatabode
United Kingdom
About 2 years using the app
May 26, 2021

The app works really well and their support is really quick and helpful. I had some orders that were not tracking correctly. Their support got back to me the same day and had it sorted. Plus their pricing is better than other tracking apps I've used.

Not Roses
Australia
About 2 years using the app
September 13, 2022

This application is very effective, I have been using it for 2 years and I am happy with it. The support and the live chat are very reactive, don't hesitate to contact them if you have a question. I recommend this application.

SAC-A-DOS-SHOP.FR
France
About 2 years using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited January 1, 2022

quick and very helpful customer service. This was a pleasant experience, and the customer service associate helped a ton. Thank you.

SpineDeck®
United Kingdom
About 2 years using the app
March 27, 2022

amazing work! answered all my questions. Love this app. Would definitely recommend this to anyone who wants to track orders efficiently

0Xcuse
Canada
About 2 years using the app
Channelwill replied March 28, 2022

Hi OXcuse!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

August 6, 2022

Great app for order tracking, and I like the branding feature. Also, customer support is dedicated and helpful. I recommend!

Constant Lavida
United States
About 2 years using the app
Channelwill replied August 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel