Reviews (3,647)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

September 9, 2022

Wonderful app! Helps me out a ton by limiting the amount of customer service emails that we get each day.

The Foldie Denmark
United States
Over 1 year using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 3, 2022

Great service and customer service! Would definitely recommend for all drop shippers looking for help.

Hyped Jerzeys
United States
Over 1 year using the app
Channelwill replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 3, 2022

I have recently downloaded this app today for my store and had lara for my customer service and needed a few things sorting out and she was absolutley amazing! Couldnt fault her service at all and very pleased with what she had done for me. Fast at responding and very helpful. So far very good things to say, have not checked out all the features as there is a lot but am working my way through. Thank you Lara

Crafted Vessel
United Kingdom
Over 1 year using the app
Channelwill replied March 3, 2022

Hello there!

Thank you so very much for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | ParcelPanel

February 26, 2023

Helpful customer support to customize their order tracking integration on your site to match your brand

Lilac Coral
United States
Over 1 year using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 17, 2022

Mig was helpful. Thank you. hgdvhsvhgdvhgdvghdvghdvghdvghvdghdghvjhbhjbjhbhjbhjbhjbhjbhjbhjbhjbhjbhjbhjbjhbhjbhjb

hugsanddelights
Canada
Over 1 year using the app
Channelwill replied April 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 26, 2022

very good , the service and the help chat is very efficient. free plan is very satisfatory and gives you a very good impression of the paid one

Musadecor
Portugal
Over 1 year using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 7, 2022

Dead easy to set up and help was immediate! They also upped my quota from 20 to 50 and removed their branding, just for contacting them.

Zuringa
United Kingdom
Over 1 year using the app
Channelwill replied December 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 2, 2022

Super happy to work with their support team. They do understand and appreciate you. Fast response times and great communication

Wrapango
Bulgaria
Over 1 year using the app
Channelwill replied April 2, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

September 12, 2022

Had a really great experience at the beginning with this app! Their customer support is also very helpful and we can do a lot of customizations with ease. Surely a good app for beginners!

Easy Gallivants
India
Over 1 year using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 5, 2022

I've used them on another store I have and I'm never disappointed at the service I receive. The features of the app are awesome and extremely useful for delivering a solid customer experience. I highly recommend them.

Jae Larenz
United States
Over 1 year using the app
Channelwill replied September 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel