Reviews (3,648)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

June 16, 2023

Elly and Donna are absolutely amazing! Helped me with all of my questions and a lot of the times they were after 12am! Thank you very much!!

luff
United States
About 1 year using the app
Channelwill replied June 17, 2023

Thank you for your feedback! We're glad to hear that Elly and Donna were able to provide you with great and instant support. We'll be sure to pass along your kind words to them. If you ever need assistance in the future, don't hesitate to reach out to us again.

September 12, 2022

I use the app to track customer order deliveries. I was unable to see updated information. Mig fixed the issue & provided great feed back. Thank you for your expedient and courteous assistance.

Sow A Bead
United States
About 1 year using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 26, 2022

The app is great.... They have a strong customer support.. In addition, the app is not affecting the store's speed which is a great feature. Recommended and happy to use it.

Vecturaa
Qatar
About 1 year using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 2, 2022

Best app for tracking orders, I use it for all my shops. Perfect help, good customization, easy integration, order auto-sync working well. This app boosts your business to another level.

Lil Waifu
Ireland
About 1 year using the app
Channelwill replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 2, 2022

We use this app to allow customers visibility around order status. Overall functionality and support is great.

F. King Golf
United States
About 1 year using the app
Channelwill replied March 2, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
ParcelPanel Support

December 19, 2022

Customer Service is great especially Mig! They answered my questions and helped me get my page set up for production recommendations & upselling

Sincerely, Skin Co.
United States
About 1 year using the app
Channelwill replied December 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 24, 2023

Muito bom

log2you
Brazil
14 minutes using the app
March 5, 2021

I'm using pass 1 year and it well working no issues at all best app on Shopify
***********************

ABRASH CARPET STORE
United Arab Emirates
About 1 year using the app
June 8, 2022

Parfait le service après vente est top ! L’application envoie en automatique les e-mails de suivi au client.

LINGERIE HOT
France
About 1 year using the app
Channelwill replied June 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 4, 2023

Must have app! Very simple to set up, with live 24/7 chat available. Very kind and knowledgeable support team too. I had it set up in minutes. Mig was very kind and answered all my questions. Thank you very much!

Positivity Sticks
United States
About 1 year using the app
Channelwill replied January 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel