Reviews (3,648)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

January 19, 2020

The interface and backend looks nice and very professional. I also like how the map looks and its easy to use.

Frienzypet
United States
About 1 year using the app
October 6, 2022

quick respond and great customer service, great app for tracking, recommend and thanks for the help!

Style Homelife
Hong Kong SAR
About 1 year using the app
Channelwill replied October 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 12, 2020

Easy to use, reliable, all the essential features. Pricing is convenient. Personalisation is good too. But as a Shopify app, I would have like to be able to include a link in the additional text... But still, I recommend it.

King RGB
Canada
About 1 year using the app
March 12, 2023

The app is working great. I love it . Elly is really helpful. Customer service is excellent. I would recommend it.

shopthatway
United States
About 1 year using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 23, 2021

I really like how it works. Any tracking related issue they solve it promptly. We can send them a message any time & they reply back quickly with updates. Thanks!

Beautiful Earth Boutique
United Kingdom
About 1 year using the app
March 20, 2023

Gute App. Kunden lieben diese App, da Sie ganz einfach Ihre Lieferung verfolgen können. Der Support ist auch klasse!

Cloud-Drops
Germany
About 1 year using the app
Channelwill replied March 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 9, 2023

For first impressions, everything has been great! Mig was also super helpful with tips and provided (small) extra offers for free! Easy to install, update and maneuver.

Culinary Upgrades
Netherlands
About 1 year using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited February 25, 2022

I installed the app 2 days ago. I needed support twice, the service was fast and efficient. 2 days is still a short time, but I'm testing...
As of today Feb 26, 2022, I keep making changes to tailor Parcel Panel Order for the demanding Japanese consumer here in Japan.
Competition is also very strong in the field of online stores for selling furniture. This requires excellent service. Support is helping me in every detail.

DEGUTI
Japan
About 1 year using the app
Channelwill replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 1, 2023

I asked to Elly from support to suggest me all the things that i could to do it to improve my tracking page and we stay together half an hour and she gave me all the details about the app... Specially helped me without send me the link, that sometimes the links could be really long to read, so i am very happy. Thank you so much Elly

Joyería Rodriguez
Spain
About 1 year using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 10, 2023

Quick and professional responses, Solved my issues immediately without any hick-ups! 10/10 Would recommend

Playful Haven
Sweden
About 1 year using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel