Reviews (3,647)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

February 26, 2023

Ik ben erg blij met mijn ervaring met Parcel Panel en wil graag mijn positieve beoordeling delen. Allereerst is de klantenservice van Parcel Panel uitstekend. Ik had een vraag en de vertegenwoordiger van de klantenservice was zeer professioneel en vriendelijk. Mijn vraag werd snel beantwoord en ik voelde me zeer goed geholpen.

DouréStore
Netherlands
11 months using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 12, 2021

Great app for tracking shipments. And their support team have been so helpful with coding my shop. Thank you!

Lil Tree Shop
United States
11 months using the app
July 27, 2022

As a small start-up store using a paid-theme and limited technical skills, I had some integration issues with AfterShip so I made the switch and had no issues with set-up. It has been a few months and so far so good. Besides from functionality, what I can really vouch for is their prompt customer service. If I have any issues or questions they are just a click away.

Self-Initiated Books
Canada
11 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 18, 2023

Got this app by recommendation, so far experience is good. Customer service is helpful and professional.

Jeevjaan
United States
11 months using the app
Channelwill replied May 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 16, 2022

Très bon service client : rapide, efficace.
Prise en charge via un assistant, un très bon service, très agréable ! Merci du support et de l'aide apportée.

Chamisae
France
11 months using the app
Channelwill replied September 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 28, 2022

Great app. Great customer service, there are a lot options and I think this will make my customer service work so much easier. Recommended

Spinaly
Israel
11 months using the app
Channelwill replied March 28, 2022

Hi Spinaly!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 16, 2021

I am very pleased with this application. It was easy to set up and has allowed my customers to easily track their order status right on my website. Provides useful upsell features as well. I recommend!

Rejuva Fresh
United States
11 months using the app
September 10, 2022

Just started using this app and so far I really love it! Simple set up, great team and it looks fantastic!

nftsupplyco.io
United States
11 months using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 17, 2022

Mig was so helpful when I reached out for customer support! She was very thorough and quick to investigate my issue and she even went the extra mile to help me with some aesthetic edits on my tracking page. Thank you!

Your Fresh Skin
United States
11 months using the app
Channelwill replied October 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 17, 2023

SERVICE CLIENT TRES RÉACTIF ET SERVIABLE , JE RECOMMANDE

VERY RESPONSIVE AND HELPFUL CUSTOMER SERVICE, I RECOMMEND

Nexa Mart
Canada
11 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback regarding our customer service. We are pleased to hear that our team was responsive and helpful in assisting you. We appreciate your recommendation and hope to continue providing you with excellent service in the future. Thank you for choosing our organization.