Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.

January 14, 2024

I haven't been using the application for long but I'm very happy with it so far and the customer service is really good! responsive and very friendly.

Be The Wind France
France
About 13 hours using the app
December 26, 2023

The quick and responsive support team demonstrated a genuine commitment to addressing any queries promptly. It’s rare to find such a dedicated support system, and it made my experience with Parcel Panel truly exceptional.
I highly recommend Parcel Panel Order Tracking to anyone seeking a reliable and customer-focused solution. They’ve earned my trust with their excellent service and support, making them my go-to choice for order tracking.

BİT
United Kingdom
2 days using the app
April 7, 2024

great app, highly recomend

Roving Mode
India
18 days using the app
February 29, 2024

nice support

RetroNostalgia
Spain
29 days using the app
February 28, 2024

Top Top atendimento que resolve o problema

La Lujosa
Brazil
About 2 months using the app
March 27, 2024

Before you go, and if it's okay with you, can you spare a minute and let us know your experience with our app and with how I assisted you today?
I genuinely hope I was able to help you. Your feedback is very valuable to us! You may share your experience by clicking the buttons below. I'll be extremely grateful for it~
How is the chat and support so far?

MuniMuni
Türkiye
11 minutes using the app
February 27, 2024

Perfect

BatanGemiMalları
Türkiye
About 2 months using the app
April 7, 2024

Très bon pour le drop shipping , sav très rapide et reactif également.

Habitat Bois Lumière
France
18 days using the app
February 9, 2024

Excellent - installation seamless - tracking page on site created during installation - excellent UI - and support chat at 11pm mountain time available with 2 minute wait - and answered every question in full.

The Luthier Bench
United States
About 1 hour using the app
December 15, 2023

I would recommend this app. They have free plan for 20 tracking and you have possibility to expand to 50.

AirPure Deals
United Kingdom
7 months using the app