Reviews (3,651)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

January 30, 2023

amazing. support is also helpful. I'm sure customers will love this added application. so easy to use.

NUDE BySydneyB
United States
9 months using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 20, 2021

Super application :-) I'trying it since two days ago and i'm very happy. Thanks to Parcel Panel Order team. To recomend

Xios Store
Switzerland
9 months using the app
Edited November 5, 2020

this is a great option to manage your shipping tracking info on your site. our site is using that as well

LITTLEBUHITO
United States
9 months using the app
July 22, 2022

Mig was brilliant, thank you so much, have installed this app on both of our stores, its a game changer!

Metro Tiles
United Kingdom
9 months using the app
Channelwill replied July 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

October 31, 2022

Great app, great customer support. Must have for an ecomm store! You get a free tracking quota every month as well.

Ultimate Shopping Lounge
United Arab Emirates
9 months using the app
Channelwill replied October 31, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 23, 2021

i was looking for a good tracking app and this one works very well. A lot off options and very accurated

Universe-Deals
Netherlands
9 months using the app
April 5, 2022

Parcel Panel is so streamlined and simple! I can't believe I didn't know about it before. It's amazing. Highly recommended!

ProChefMe
Australia
9 months using the app
Channelwill replied April 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

March 9, 2022

Fabulous app. Customer Service has been super quick to respond. I'm still setting it up and working out any kinks, but so far, I love it.

Goddess Life
United States
9 months using the app
Channelwill replied March 9, 2022

Developer reply
March 9, 2022
Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

August 6, 2022

It's very easy and quick to set up. Quick responses from Customer Support, they're very friendly and helpful. I love the extra bonuses they provided for me as a new user.

BabyAdores
Australia
9 months using the app
Channelwill replied August 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 14, 2022

The Parcel Panel app is awesome. I used another app to track my orders, but these days I use the parcel panel. The price of app is affordable for small businesses and the support service is excellent. I love how Lexie has helped me whenever I need help.

Muglans
Australia
9 months using the app
Channelwill replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel