Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

May 24, 2023

Consigliatissimo! Facile e veloce da installare. Appena arrivato mi hanno aggiunto altri 30 ordini tracciabili e tutto con un piano free.
Customer service cordiale e velocissimo!

EcoVivere
Italy
8 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 29, 2022

Great app! Recommend this to every client because the CS is less and Tracking is efficient and accurate.

Mielano.de
United Kingdom
8 months using the app
Channelwill replied August 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

September 6, 2022

The customer service was amazing. One of the best I experienced. Stays engage the whole conversation and get the job done.

The Shop Factory
United States
8 months using the app
Channelwill replied September 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2023

amazing app for real, love it. They even gave me an extended trial for the app. It is very useful, and looks very trustful for my store

Charliac Co.
United States
8 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback about our app! We're glad to hear that you love it and that it has been useful for your store. Our team is committed to providing a trustworthy and valuable experience for our users, and we're glad that it shows. Thank you for using our app, and please let us know if you have any further feedback or suggestions.

July 22, 2022

I started to use this app, and have many useful features; so far, so good. Super customer service :)

Just Shopaholic
United Kingdom
8 months using the app
Channelwill replied July 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 22, 2022

It helped me a lot, thank you very much !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

pierres d'azul
France
8 months using the app
Channelwill replied July 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 29, 2021

Very cool App. I asked them for a Favour & they were able to do it very quickly, without any Discussion.

BERGLUST
Austria
8 months using the app
February 1, 2023

They have great customer service. They noticed a couple of things that were off and provided solutions without my lifting a finger.
Definitively recommended.

HouseWorx
United States
8 months using the app
Channelwill replied February 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 13, 2022

The support that Parcel Panel Order Tracking provides is outstanding! Ellyssa, responded very quickly, and put us in contact with Lexie to solve our questions. Her support was amazing and very personable! Great people!

J&E Toys
United States
8 months using the app
Channelwill replied May 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

December 22, 2021

Great customer service. Easy to have a quick chat if there are any issues. Parcel Panel is the best app you can use to track your orders.

URBANBESTLIFE
Netherlands
8 months using the app