Reviews (3,661)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 16, 2022

An excellent program that deserves 10 stars. The speed is the response and the ease of use of the program. I have benefited from it. Thank you

capuac.com
United Arab Emirates
5 months using the app
Channelwill replied April 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 20, 2022

The excellent customer support I have had the app on my store for a while getting my store ready so being able to have a free plan to see how the app will
work is something that I needed starting it has a lot of incredible features

Magnetic Simplicity
United States
5 months using the app
Channelwill replied March 22, 2022

Hi Magnetic Simplicity!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

August 19, 2022

Support is so awesome. A must-have to provide tracking status on my store. highly recommend it. very useful.

CurlJet
United States
5 months using the app
Channelwill replied August 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 11, 2020

I've used this app to track a few packages so far, everything worked as described. Set up and customisation was really simple and I'm happy to have found this app so roll on with the orders!! Also looks very professional!

WRDS & WSDM
United Kingdom
5 months using the app
June 4, 2023

Answer all my questions, very good experience, good listener, patience and very polite and good conversation .

Mirthzah
Canada
5 months using the app
Channelwill replied June 5, 2023

Thank you for your positive feedback! We are glad to hear that we were able to answer all your questions and provide a good experience. We strive to be a good listener and remain patient and polite throughout our conversation. Thanks for choosing to engage with our app!

October 14, 2022

good service///...................................................................................................................................

Elova | info@elova.nl
Netherlands
5 months using the app
Channelwill replied October 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2022

i Love the support team they have been a lot of help, there Amazing so much credit to them for helping me OUT!!!!!!!

kurlly
Norway
5 months using the app
Channelwill replied July 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 12, 2021

I love parcel panel!! I have used parcel pane in so many of my stores and currently running in two of my stores and it just makes my life easier !!! love it

Gorilla Band
United Kingdom
5 months using the app
July 16, 2022

I talk with helping department and they answer to me directly ( Mig helped me a lot ) So far , it’s very good, I recommend it :)

MyBraid
France
5 months using the app
Channelwill replied July 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 5, 2023

Very helpful support, they respond in practically 1 minute and solve any problem that is reported. Perfect app for tracking orders

Puf Italia
Italy
5 months using the app
Channelwill replied January 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel