Reviews (3,668)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

October 20, 2022

La customer service è fantastica, Lara mi ha aiutato sin da subito a comprendere come funzionava l'app.
Grazie mille!

GlowSkins
France
4 months using the app
Channelwill replied October 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 6, 2022

L'application fonctionne parfaitement. De plus le service client répond rapidement. C'est vraiment un plus pour une boutique en ligne d'avoir un suivi de colis de qualité comme celui-ci

Stag Bijoux
Canada
4 months using the app
Channelwill replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 28, 2022

Sehr einfach und verständlich, daumen hoch :) Support schreibt auch direkt zurück. Kann die App nur weiterempfehlen!

NaturePetLove
Germany
4 months using the app
Channelwill replied May 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 31, 2023

supper and fast customer service...Elly has been a valued assistant regarding my concern, she is so professional.Thank you a lot, Elly.

Berlinbeauties
Germany
4 months using the app
Channelwill replied January 31, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 3, 2023

Thank you very much Mig, she helped more than I asked for. It is very nice to receive instant support and help.

CleanWorx
Poland
4 months using the app
Channelwill replied April 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 3, 2023

Was attended by Mig, responded very quickly and helped me so much. High level support! Recommend to everyone!

PawZou
Spain
4 months using the app
Channelwill replied April 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 28, 2021

This is such a great app! Has many features that is able to keep your customer up to date with their order. Well worth the purchase!

The Noble Caballero LLC
United States
4 months using the app
April 18, 2023

Mig is amazing! She helped me a lot and was patient enough to resolve all of my problems!

tabselect
United States
4 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 28, 2023

This app is amazing, not only did they give be 30 free order lookups, they removed the powered-by-company design, and offered free advice on what could be wrong with my website. Very easy to install and use, highly recommend!

MySafeSteps
United States
4 months using the app
Channelwill replied April 28, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 30, 2023

Very quick service and solve every problem you have! And the app looks also clean on your store and gives more trust for your customers.

Trendlis
Netherlands
4 months using the app
Channelwill replied May 31, 2023

Thank you for your positive feedback!
We're glad to hear that our support team was able to provide quick and effective solutions to your problems. We're also happy to hear that you find our app to be clean and trustworthy for your customers. We appreciate your recommendation and hope to continue providing excellent service to you in the future.