Reviews (3,673)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

August 17, 2022

Mig has been very helpful in resolving my question. I really appreciate your efforts and time involved in my issues. Thanks

proLipp
France
3 months using the app
Channelwill replied August 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 10, 2023

Application très facile d'utilisations, le support est compétent et à notre écoute. Je recommande !!

Theraluxskin
France
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

February 7, 2020

Amazing for tracking shipments on your site. Also prices for each plan is really good for small start ups and big businesses alike. Highly recommend

Simply Detangled
United States
3 months using the app
August 22, 2022

rien a dire cette application est top !! les fonctions sont simples d'utilisation !! le service client aussi
merci pour tout mig

MYBEAUTIFULHIJAB
France
3 months using the app
Channelwill replied August 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 20, 2023

Parfait, j'aime bien, c'est bien agencé et les clients sont d'autant plus contents et aptes à passer à l'achat quand c'est une app comme celle-ci qui explique intuitivement où se trouve leur commande

Sarsley.com
France
3 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 9, 2023

great thank you for assisting me

zilaah
India
3 months using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 18, 2023

Tem um tutorial fácil de seguir, e o chat é rápido e eficiente. Ainda não usei o app na loja. Espero que dê tudo certo.

RAGGAL
Brazil
3 months using the app
Channelwill replied July 24, 2023

It's great to hear that you found our tutorial easy to follow and that our chat support was fast and efficient. We hope that your experience using the app in your store goes well and that we can continue to provide you with excellent support in the future. Thank you for your feedback!

May 20, 2022

lara es una exlenete asesora espero que me vuelva ayudar el dia que lo necesite le deseo lo mejor gracias

gurugardens1
Spain
3 months using the app
Channelwill replied May 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

July 25, 2022

Nona and Esther helped me and guided me while installing this app and helped me a lot ❤❤ They were both so nice and helped me a lot. I am so grateful for their help ❤❤❤ I also love this app and it's a great app I think

FAB Store Official
Switzerland
3 months using the app
Channelwill replied July 26, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

March 2, 2019

So far so good. A few bumps here and there but customer service has resolved any issues I had. Would be nice if the customer could just type in order number on tracking page or email address but other than that, pretty good.

Imagination Mobile
United States
3 months using the app
Channelwill replied March 6, 2019

Thanks so much! We will consider adding this feature to future updates.