Reviews (3,685)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 17, 2023

L'assistance que parcel panel fournis est merveilleuse et nous aide énormément dans l'avancé de nos projet je recommande cet application !

Vantar
France
3 months using the app
Channelwill replied March 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 16, 2019

Perfect, Perfect, Perfect!!!!! you can't find any tracking order app better than this! It's amazing how their customer service responds fast and complete!

mdrnlife
United States
3 months using the app
July 11, 2022

插件能够帮助我们为客户提供自助查询物流的功能,很大程度提升了客户的购物体验。客服同事以及技术人员业务水平都值得肯定,问题响应快,解决效率高,能够根据国家地区提供本地化特色服务,非常贴心,点赞点赞点赞!

INCERUNMEN
Hong Kong SAR
3 months using the app
Channelwill replied July 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

January 26, 2019

APP works just amazing! Easy to install and use, the tracking page looks great in my shop. It would be better if packages can be tracked by order number/email instead of both.

V380 Camera
China
3 months using the app
Channelwill replied March 6, 2019

Thanks! We will consider adding this feature to future updates.

Edited December 10, 2022

Only been using Parcel Panel for a couple weeks but it is very efficient and simple to use. Their support team is also very quick and efficient in solving any issues I had within a matter of minutes. I recommend this app

Galaxot
Australia
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 16, 2023

Application pratique et support client efficace et réactif ! Intégration et configuration assez facile à gérer

Animozia
France
3 months using the app
Channelwill replied March 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 9, 2023

great communications, amazing service totally recommend it! Works wonders with my shopify store and the customers support is great

illumina
United States
3 months using the app
Channelwill replied February 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 7, 2022

Very good app and very good customer service. The only downside in my opinion is the price. I personally find it too expensive.

Coralliana
Netherlands
3 months using the app
Channelwill replied July 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 18, 2023

great app for track any shipment every.the agent add me 20 shipments to track for free.I recommand this app for everyone

VivaDeal
Morocco
2 months using the app
Channelwill replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

November 27, 2022

Best service by provided by Mig, she was able to answer all of my questions and apply all the changes to my store. Glad I got this app!

SOLUBRUSH
Canada
3 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel