Reviews (3,690)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

June 5, 2023

Atendimento do suporte rápido e humanizado com certeza é um grande diferencial, pois duvidas são frequentes e variadas.

Inovvi Shop
Brazil
2 months using the app
Channelwill replied June 11, 2023

Thank you for the feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

January 30, 2023

The app is very good and easy to understand. I recommend the app and five stars from me and above all good support

Peaknow
Germany
2 months using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

Best tracking app and very supportive customer care i'd love to thank "MIG" for her great support and helping to customize my app

YOUR OVEA
Egypt
2 months using the app
Channelwill replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 22, 2023

Great customer support, they are very clear and very quickly inventorise what you need. Very easy to use app! Will be using it for a long time to come!

Clepers
Netherlands
2 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 27, 2022

I've tried several tracking apps and never found this app like this. This one has all I need for tracking the shipment. I am also happy because these apps integrate with other apps like loox or klaviyo/omnisend. Previously, I used a free tracking app (17track.net), and they haven't integrated with other apps. Parcel Panel also has excellent support. Their customer service named lexie helped me much and gave me more time to try their apps. Hopefully, I will enjoy these apps for a long time.

Softlens Queen
Indonesia
2 months using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 22, 2022

easy to understand and the customer service is amazing. They usually reply within a few minutes. Thank you.

Essentials Hoodie
Netherlands
2 months using the app
Channelwill replied November 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 17, 2023

muy buena apaaaaapp sssiiii me gusta biieeena desde que la vi mis ventas se fueron uufff booom siiiii

Lolibox
Chile
2 months using the app
Channelwill replied February 19, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 21, 2022

The chat support team is amazing. They helped me with everything I asked for and they even helped me making things look better. They suggested to help me, while other usually wait for us to ask them to help us with things. Very good app for order tracking too!

Cat O'Tunnel
Canada
2 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 15, 2023

Good App!

gymprosports
United Kingdom
2 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 12, 2022

Great customer service and available during late hours of the night! I love the convenience their app brings for our company as well as our customers!

Mia + Sophia
United States
2 months using the app
Channelwill replied May 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel