Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.
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Utilissimo tool per gestire la logistica. tutto organizzato molto bene e permette anche di modificare l'interfaccia grafica.
Thank you for your feedback! We're glad to hear that our tool has been useful for your logistics management needs and that you appreciate the well-organized design. We're also happy to hear that you found it easy to modify the graphical interface to your liking. Thank you for your support and we hope you continue to find our tool helpful.
L'application est super bien, j'ai rencontré un petit problème pour la mise en place de mon lien de suivi de commande mais le support a été très rapide et a m'a aider à résoudre le problème.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
fast customer service and a lot of services even if you choose the free plan.
mig helped me a lot, you have great customer suggestions superrrrr..........................................
i like the costumer support
This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Really great app. It works very great. And the support is very quick in case of issue. I recommend it. It also reduced the amount of customer emails since you can customize and translate your tracking updates
L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Assistance très réactive et utile
HORROR - DO NOT INSTALL
(writing this from my 2nd store)
I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered.
But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME:
You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up
Hi there,
Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you.
After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox.
Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning.
Kind regards,
Parcel Panel