Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient order tracking and professional enhancement of website aesthetics. It is noted for its easy setup, user-friendly interface, and customizable tracking pages that match brand styles. The app's performance is consistently reliable, with real-time updates being a highlighted feature. Customer support, particularly from staff members like Ria, Donna, Jessica, and Kath, is frequently praised for responsiveness and effectiveness in issue resolution. This app is valued for its comprehensive features and support, aiding in business scalability and customer satisfaction improvement.
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Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Ellyssa | Parcel Panel
otimo
Best tracking app on the app store so far, with tons of customizations! the support is blazing fast. Highly recommended! 10 STARS!!!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Ellyssa | Parcel Panel
Customer Service is fast and timely! They were able to give me an extended quota as well as removed the branding for me.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
So far, the app seems great!
Support clients très rapide et gentil. Je recommande l´application et pour ses informations et pour son support clients
Thank you for your feedback! We're glad to hear that the app is working well for you and that you had an excellent experience with our customer service team. We are committed to maintaining our high level of service and value your recommendation. Please don't hesitate to reach out if you have any further questions or concerns.
Do not install this app. The customer service is cheap. They invest money in cheap labor with poor quality.
Please, download better apps to track your orders.
Update:
Hi Sophie's Essence,
I just found you have reinstalled ParcelPanel, thanks for your trust, really appreciate that, so we can discuss a particular solution specially provided for you.
A detailed solution has been sent to you via your account email address: info@sophiesessence.com
Looking forward to your reply soon.
Hi team,
Liam here, the manager from ParcelPanel develop team, hope you are doing very well.
We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved.
I sent you a solution specially provided for you via your account email address, please kindly have a check.
Looking forward to your reply.
Best Regards
Chat and support are GREAT!!! I had a problem and it was fixed in less than a day. Thank you very much!!!
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
Im very satsfied with this app so far. The support are so professional.
im going to upgrade my plan after my free quota highly recommended
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
The response was really quick and easy to understand. I do think that this app is a little pricey for newcomers, but will be nice later when you get a lot of orders.
Hello there!
Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel