Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,616)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

March 8, 2021

Love the app! The service is excellent, they got back to me with a customization request in less than 12 hours. Thanks!

Maison Minimalist
Canada
About 1 month using the app
October 7, 2022

Fantastic app, customer service is brilliant (particularly Mig)! Wouldn't consider ever running a Shopify store without Parcel Panel!

Honey Bubble
United States
About 1 month using the app
Channelwill replied October 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 5, 2022

Assistenza fantastica, veloce e molto efficace a qualsiasi orario! Sono tranquillo che quando avrò qualche problema lo risolverò tranquillamente!

VIARDO
Italy
About 1 month using the app
Channelwill replied April 5, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

Edited July 4, 2023

Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.

--
Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Pixie Wing
New Zealand
Over 2 years using the app
Channelwill replied July 7, 2023

Hello Sam,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!

All the best,
ParcelPanel

July 5, 2023

Parfait, une très bonne application, très simple d'utilisation, le suivi de commande est là, tout est bon !

Confort On
France
About 1 month using the app
Channelwill replied July 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 18, 2023

They respond 24/7 to every issue I face. Nice employees.
The App itelf works perfectly. Nice free tool

AlMashriq
Switzerland
About 1 month using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 8, 2022

Good
Good
Good
Good
Good app
Good
Good
Good
Good
Good
Good
Good
Good
Good
Good app
Good
Good
Good
Good
Good

moodylenses
Hong Kong SAR
About 1 month using the app
Channelwill replied August 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 8, 2022

The app is fantastic and very easy to use, the customer support is great and super immediate and helpful, I am very satisfied, great app indeed, I recommend it.

Asheran
Italy
About 1 month using the app
Channelwill replied February 8, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited May 6, 2023

Very nice app, great settings, it helps a lot in the beginning with its basic version, and also has great support if you have a doubt, quick response and great service!
thank you!

FoldnGoBaby
Morocco
About 1 month using the app
Channelwill replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 18, 2023

Elly was so responsive to my question....understood exactly what I needed and made sure everything was as I wanted.... Thanks Elly :)

Burrawang Blue
Australia
About 1 month using the app
Channelwill replied March 19, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel