Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,616)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

November 6, 2021

Putting this on our page has cut down the amount of where's my order email and phone calls significantly.
I have tried out quite a few tracking apps but have settled for Parcel Panel.
Had a few teething problems at first but support is very responsive. They don't send you a tonne of onboarding emails, requests for '5 minute chats' etc like so many other Shopify apps do.
Pricing seems quite reasonable really for the level of suppot you get and for the tracking.

DoveRetro
United Kingdom
About 1 month using the app
September 11, 2023

Service très efficace, je vous recommande Parcelpanel

Perf-X
France
About 1 month using the app
December 26, 2022

Muy buena aplicación, y muy buena atención al cliente, espero comprar el plan mensual en un tiempo mas.

Nicathlon
Chile
About 1 month using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 12, 2022

This app helps me a lot with tracking orders, the customer care responds very quickly, really recommend them!!

satinpillowshop.com
Italy
About 1 month using the app
Channelwill replied January 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

October 23, 2022

So far so good - I'm yet to launch to see how the notifications work, but the support from the team in setting up the app, and troubleshooting any requested changes etc is outstanding! The chat function through the 'manage app' area is so good and the team is super responsive. Would not hesitate in recommending.

Lost Bunny
Australia
About 1 month using the app
Channelwill replied October 23, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 12, 2023

Great customer support. They quickly responded to my issue and resolved it correctly the first time.

Dick Rinkle Clothing
United States
About 1 month using the app
November 9, 2022

really good support! app is really easy to use as well, has a lot of functionality. 100% recommended!

Gadget Bomb
United Kingdom
About 1 month using the app
Channelwill replied November 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 31, 2022

Mrs. Mig is the best representative. She is patient and very skillful with her customer problem resolution also she knows the right suggestion that can help business store owner elevate their store design structure. I truly appreciate her. I am happy with her help to me. Her service is A plus the best of all highly recommended. Thank you.

Myat supercenter
United States
About 1 month using the app
Channelwill replied January 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 1, 2022

Adorei o atendimento deles, super rápido, ainda ajudaram bastante.
O aplicativo deles é muito bem otimizado.

LOBO BOOTS
Brazil
About 1 month using the app
Channelwill replied November 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 20, 2023

Great work. There are always people that want to help you. They are really interested with users's problem

Aseptigiene
United Kingdom
30 days using the app