Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,616)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

November 24, 2023

Sehr hilfreich und kompetent!

KnuddelKopf
Germany
About 1 hour using the app
September 11, 2023

Great service and support :-)

BBChoupette
Canada
About 20 hours using the app
February 19, 2023

it is great! I was very pleased with the experience. I received prompt and helpful replies whenever I had a question. Overall, I am very happy with Parcel Panel and would highly recommend them for anyone looking for a reliable and efficient delivery service.

SV Luxury accessories™
Canada
About 19 hours using the app
Channelwill replied February 19, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 11, 2023

Super amazing and fast response from support team!!!! (Donna) was the one who supported me with the issues and all solved within few minutes.

Thank you very much for such a great service and product.

Tea Eats
Germany
About 19 hours using the app
Edited June 10, 2023

Atendimento rápido e muito eficiente dado pela Elly. App funciona muito bem e é bem fácil de usar, as configurações são bem fáceis de fazer e recebi suporte em português o que foi muito bom

VOX77 STORE
Brazil
23 days using the app
Channelwill replied June 11, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 19, 2023

I experience a very good customer support and very good app and nice dispatch on the tracking template. the only reason it gets 4 stars instead of 5 is that it's mac 20 trackings per month otherwise I have nothing to complain about.

thanks elly at customer service once again

SpeediWheels
Sweden
22 days using the app
Channelwill replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. The specialist has helped you double the quota for free. Hope you enjoy it. If you ever need assistance in the future, don't hesitate to reach out to us again.

November 29, 2022

Great app! This saves my customer support team from having to answer a call or chat on order tracking at least 50 times per month. Great value and great support as well. Mig was a big help!

Avtec Surgical
United States
About 18 hours using the app
Channelwill replied November 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 27, 2021

Extremely useful app to 1) allow us to easily track our customers' orders and follow up with them in a timely manner; 2) more efficiently and effectively keep customers in the know about their order status. In addition, their customer service is great. They helped us update the courier tracking which wasn't syncing properly as soon as i asked them for help. Recommended!

Minimal Desk Setups
Australia
About 18 hours using the app
July 9, 2023

fast customer support

Commonlands.com
United States
About 16 hours using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

April 21, 2022

Thank you very much for everything. l'm great full for all support. this is excellent app and service is the best. l recommended this app because l think it resolve all your issues.

Shoppingevestore.com
United States
19 days using the app
Channelwill replied April 23, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel