Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,617)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

June 18, 2023

It has been easy to set up. Easier than other tracking apps. I am presently setting up my frequently used carriers. Thank you, Jessica, for being so quick to respond!

The Palm Beach Baby
United States
About 2 hours using the app
Channelwill replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

March 30, 2021

Do not install this app. The customer service is cheap. They invest money in cheap labor with poor quality.
Please, download better apps to track your orders.

Sophie's Essence
United States
2 days using the app
Channelwill replied March 30, 2021

Update:

Hi Sophie's Essence,

I just found you have reinstalled ParcelPanel, thanks for your trust, really appreciate that, so we can discuss a particular solution specially provided for you.

A detailed solution has been sent to you via your account email address: info@sophiesessence.com

Looking forward to your reply soon.

Hi team,

Liam here, the manager from ParcelPanel develop team, hope you are doing very well.

We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved.

I sent you a solution specially provided for you via your account email address, please kindly have a check.

Looking forward to your reply.

Best Regards

October 29, 2023

Excelente Donna me ayudo a solucionar el problema que tenia todo ok.

My Store
Chile
About 1 hour using the app
September 8, 2022

Really helpful app it works like a charm! Provides all the necessary details about the shipping to my customers and saves me a lot of time.

Patousserie Print
Greece
About 1 hour using the app
Channelwill replied September 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 21, 2022

SO far so good! I'm super exited to use this and see how it preforms! I own (NOW) dropshipping store and really want to give my customers a great experience that also takes the pressure off of me so they can be confident in there purchase being on the way + any updates of tracking from my suppilers, and I can invest in other things like marketing, and new add ons for my business! Super excited! -- Customer service is amazing, explained everything beautifully (and I can be a very confusing person) so yay! Can't wait to work with them more!

Kala Kouture
United States
About 1 hour using the app
Channelwill replied March 22, 2022

Hi Kala Kouture!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 21, 2020

This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.

Please give it a try!

Lovera Collections
Singapore
2 days using the app
November 13, 2022

The support is very helpful stuff. Solved all the issues in 10 minutes. Still new with the Shopify and Parcel Panel

Bekinky Gear
Latvia
About 1 hour using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 4, 2022

Thanks for helping to answer the question. The app looks good so far and can solve the logistics tracking problem. Hope to provide better service to our customers.

kidstoylover
Australia
About 1 hour using the app
Channelwill replied September 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 18, 2023

I tried so many apps and always had problems with the set up. Finally I found this one with top notch customer service. I can totally recommend. Thanks mig!

mein-pfotenschmuck
Germany
About 1 hour using the app
February 20, 2021

Really the best customer service I have received with any app, had some issues with couriers not displaying correctly. It was attended to in 10mins, sorted out my issues - Plus they did some custom work to match my theme. For Free! Add this app guys and girls! It's a must for any serious store owner.

Audio Source
South Africa
1 day using the app