Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,617)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

January 10, 2023

Great customer support! The app was easy to connect to my store, the appearance is great and the branding was removed easily for me.

Welcome Within
Australia
12 minutes using the app
Channelwill replied January 11, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 3, 2023

Donna was professional, quick, and insightful. What a joy to work with her in helping me provide a better experience to my customers.

Summer Reighn
United States
12 minutes using the app
June 4, 2023

i just git the app and needed help & customer service was excellent they answered all my questions with ease.

itsjustairsoft
United States
11 minutes using the app
Channelwill replied June 5, 2023

Hi there!

Thank you for your positive feedback! We're glad to hear that our support team has been helpful. We appreciate your recommendation and hope you continue to have a great experience with our product.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 17, 2023

Muito bom. Vi que tem bastante recursos. Mas estou tendo problema com um pedido que não está sendo rastreado. O app não está detectando o pedido, mesmo com ele cadastrado no sistema da loja. O suporte também tem sido muito bom.

NAKHU
Brazil
About 5 hours using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback and for bringing the issue with your order to our attention. We apologize for any inconvenience this may have caused.
The reason why the order hasn't been tracked could be due to a carrier mismatch error or the need to manually click the sync button.
We hope that you could tell us more about the issue and we would like to help you out. We will work to resolve the tracking issue as quickly as possible and appreciate your patience in the meantime.

If you have any further concerns or questions, please don't hesitate to reach out to our support team. Looking forward to your response.

Best regards,
Parcel Panel

August 18, 2023

I usually don't give app reviews, but since this is an app I use in all my 14 stores, I totally recommend it!

SolarBolt Charging Co.
Sweden
11 minutes using the app
March 9, 2023

Very great app it works perfectly fine and the customer service is 10/10 so i would reccomend this app to everyone

Tofana
Netherlands
11 minutes using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 9, 2023

Great and easy set up. Seamless platform.

Luxvetco
United States
11 minutes using the app
October 20, 2023

We've just installed the Parcel Panel app to help our customers better track their parcels and Jessca from the support team provided great customer service in the initial setup. So far all is well!

WickyDeez
United States
10 minutes using the app
Edited June 23, 2023

Very good support and seamless integration. The dashboard works and looks great and the free plan is also enough.

METARMAP
Germany
10 minutes using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 6, 2022

My experience with the app has been very good. I recently contacted support for help with some mods and they were very helpful. Lara attended me and helped me with everything I needed. Very good attention, thanks Lara! I recommend the application

Ecom Studio Mx
Mexico
10 minutes using the app
Channelwill replied July 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel