Reviews (3,620)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

April 3, 2024

Really good service

Dr Universal
Colombia
23 minutes using the app
February 20, 2024

Great Support!

WardBoyzPROShop
United States
2 months using the app
August 14, 2023

I am extremely pleased with the service provided by Elly at Parcel Panel Order Tracking. Her assistance was impeccable – prompt, informative, and delivered with a friendly attitude. She went above and beyond to ensure I had the information I needed about my parcel's status. Thanks to Elly's outstanding support, my experience with Parcel Panel was exceptional. I highly recommend their service, and it's all thanks to Elly's dedication.

sleekorganize
United States
9 months using the app
September 26, 2023

I think it went very well. in no time at all, Maryam was able to help me find a solution to my query. thank you once again.

NEEVANA
United States
4 months using the app
August 2, 2023

The customer support is very very prompt. Replies within minutes! Keep it up. Happy to try out Parcel Panel. Jane and Mig attended to my request. They were amazing.

Leonora
Singapore
About 1 year using the app
Channelwill replied August 8, 2023

Hi,

Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us.

Best regards
Parcel Panel

January 25, 2024

Kath provided the best customer experience I have ever had. I rarely leave much of a review but this time I really wanted to make sure that someone like Kath gets the recognition they deserve. AI does not have the ability to communicate in the way that a real person does when they have the ability to communicate in a way that allows their kind heart and passion to bleed through the words on a screen. People like Kath are irreplaceable and worth more than you could ever pay them. Thank you! - Jamie @ www.mykrae.com

K. Rae Kreations
United States
32 minutes using the app
September 15, 2023

A very nice and friendly customer service. Very fast to reach and there for you, all questions and concerns were answered. I had communicated in chat with Donna, very kind and helpful person. You really feel very well taken care of at Parcel Panel and valued as a customer. :-)

Luxury Things Company
Germany
8 months using the app
January 5, 2024

Perfect and easy app. also friendly helper

OPULUXE ZÜRICH
Netherlands
5 months using the app
January 3, 2024

Thanks Maryam for helping me set up Parcel Panel for my website! I recommend!

MyCozyHome.eu
Lithuania
3 months using the app
May 23, 2024

Trés rapide et simple.

TurtlesTrip
France
10 minutes using the app