Reviews (3,621)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

January 28, 2024

FAST customer service!

GENTRY
United States
2 months using the app
October 2, 2023

This application is one of the best applications that I found on Shopify, which helped me a lot in my store, and the customer service is very very good

VENLANA
Morocco
3 months using the app
August 31, 2023

We love Parcel! It not only elevates the overall look of our store but is also incredibly user-friendly for both customers and employees. It greatly enhances the shopping experience for our customers.

Backyard Masters Online Shop
United States
4 months using the app
July 11, 2024

good

YukasStore
Türkiye
9 minutes using the app
December 3, 2023

Great app! Very kind and cool support! Definitely recommend!

Innotechome
United Kingdom
6 months using the app
January 23, 2024

Perfect , Donna was so helpful

FlyinMood
France
2 months using the app
September 18, 2023

Great app for real-time order tracking and keeping your customers informed of their order status. The customization options are excellent as well. Highly recommended!

Sassy Peach
United States
3 months using the app
March 22, 2024

Incredible!

Ever Well
United States
4 months using the app
November 28, 2023

This app really helps to visualize the different deliveries into uniform dashboard. Sometimes is detects the courier incorrectly, but i hope it gets better during time.

Muotitassu
Finland
About 1 month using the app
July 23, 2023

I was pleasantly surprised by how quickly they took an interest in my needs and provided exceptional service. I couldn't have asked for a better experience, and I highly recommend their services to anyone. Special thanks to Jessica for her outstanding assistance throughout the process.

DOCA KITCHEN
United Kingdom
3 months using the app
Channelwill replied July 26, 2023

Thank you for taking time to leave us feedback. It's great to hear that you had such a positive experience with the support. I'm sure Jessca will be thrilled to hear about your appreciation for her assistance. Thank you for sharing your recommendation with others.