Reviews (3,622)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

February 4, 2024

Kath was so amazing assistant ever ))

ATHENE MARKET
Estonia
3 months using the app
February 28, 2024

That's Great

Nawab001
Pakistan
2 months using the app
April 10, 2024

Fast and efficient service.

VentureGear
Brazil
15 minutes using the app
March 6, 2024

Great

tailsandpets
United Kingdom
21 days using the app
October 8, 2023

I am very satisfied with the Parcel Panel Order Tracking app. Its order tracking feature is extremely helpful in keeping me informed about my shipments. Moreover, I was impressed by the speed and efficiency of their customer support. Whenever I had a question or issue, their support team responded promptly and resolved my concerns in a professional manner. Highly recommended!

GrayAway Magic
United Kingdom
2 months using the app
October 2, 2023

For a year, I use this app and pay 9 euros a month. And it worked fine. Until now all track and trace text is shown in Chinese all of a sudden. Without warning or announcement nothing. Contacted support they say I now suddenly have to switch to another abonomment which costs 50 euros a month. So 40 euros more. Is the and SCAMM? Bit sad if you do this without announcing it in advance. I have angry customers lost two orders because of that they cancelled. This has cost me 364 euros. Thanks a lot!

SPINGAR.COM
Netherlands
9 months using the app
Channelwill replied December 27, 2023

Hi,

Thank you for your feedback, and we sincerely apologize for any inconvenience you may have experienced. Our tracking information relies on data sourced from your courier's websites, which means that our system automatically matches the tracking information provided by your courier, regardless of the language used in their system. Regarding the specific order you mentioned, it appears to be associated with a Chinese shipping company, which is why their system provides tracking information in Chinese.

Please rest assured that our intention is not to pressure you into purchasing a larger subscription plan. We do not derive any financial benefit from this recommendation. Our suggestion to automatically translate your tracking information is solely for your benefit, aimed at preventing any potential issues in the future.

We are sorry again for the inconveinience you have expirenced and we really disire to help you solve the concern, if you change your mind please directly contact us. Thank you.

Best wishes,
ParcelPanel

December 15, 2023

I would recommend this app. They have free plan for 20 tracking and you have possibility to expand to 50.

AirPure Deals
United Kingdom
7 months using the app
May 19, 2024

jessica is best !

MonPetitBambin
France
7 minutes using the app
April 3, 2024

Suporte excelente, Dee me ajudou com minha questão com uma eficiência surreal. Muito obrigado!

Planet Empório
Brazil
17 minutes using the app
May 24, 2024

its good

JEFFY
Türkiye
12 minutes using the app