Parcel Panel Order Tracking
Reviews (3,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.
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great service and quick response
Customer service is perfect, especially Kath.
So quick to help, I can't wait to get started
best app on shopify for tracking orders/parcels, highly recommended!!
Great app support, mig was here to assist me, amswer my questions ! I got all help to set up the app!
Thank you for your positive feedback! We're glad to hear that Mig was able to assist you with setting up our app and answering your questions. Our support team works hard to provide helpful and efficient assistance to all of our users. If you have any further questions or feedback, please don't hesitate to reach out to us.
Surprised by easy it is to set-up! 10/10 would recommend. Support is on point, the app is exactly what you need it to be!
Hi，
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. We hope that you can have a good expeirence with using our app.
Best regards
Parcel Panel
Worst app ever, all the emails and notifications end up in customer's spam folders. After this, I asked for help and they asked me to configure Klaviyo to trigger the emails but without any templates.
Really a waste of time and energy.
Hi Graphene X,
We understand how frustrating it can be when our app doesn't live up to your expectations, and for that, we sincerely apologize. Our team is disappointed that we couldn't meet your needs this time, and we take full responsibility for that.
We value each and every one of our users, and your issue is of utmost importance to us. Rest assured, we are working diligently to find a solution for you. In the meantime, we are helping you create an email template that fits your needs and can be directly used on Klaviyo. We are also assigning you a dedicated account manager who will assist you with any further issues you may encounter with the app. Your account manager has already reached out to you via the email associated with your store with a solution.
We hope you will give us another chance to make things right. We sincerely appreciate your ongoing support and look forward to hearing back from you.
Warm regards,
ParcelPanel Team
Great feedback with quick and efficient responses...
the assistant was really kind by helping breakdown technical terms for me
perfect
Great Service and customer support!!