Parcely.app , 44 reviews

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
March 14, 2023

I am very happy with the app. The support team is great, they answer all questions within few hours if not minutes. Thank you Erik and Team!

Organiqa
Hungary
Time spent using app: 6 months
Pulsev replied March 14, 2023

Thank you for your review, we are always happy to help :)

March 9, 2023

Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.

INFUZE.HU
Hungary
Time spent using app: About 23 hours
Pulsev replied March 9, 2023

Always happy to help and thank you for using our free app and shipping methods setup service.

March 6, 2023

Great app and greater helpdesk! In a day - I will repeat 1 day(not a few hours only because of me) they set the whole shipping possibilities. I am glad about the service, and I am glad about the look of the app. It was a great-great help for me!

ixxy - keresztszemes készletek
Hungary
Time spent using app: About 10 hours
Pulsev replied March 9, 2023

Thank you for the review. I'm glad we could set everything up fast for you.

March 4, 2023

Best parcel app out there, very kind and helpful customer service. Using the app almost half of a year now. Definately recommended!

LookReveal
Hungary
Time spent using app: 5 months
Pulsev replied March 9, 2023

Thank you for the kind words and for helping us to integrate a new shipping service provider into the app.

February 24, 2023

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

NEOFABRIK klímaszerelés Kecskemét
Hungary
Time spent using app: 12 days
February 16, 2023

Parcely works perfectly in our use case. Since we had multiple projects ongoing Parcely support took care of us in terms of shipping - they configured everything around it and has been always SUPER responsive. The app allows us to extend our business to whole Europe.

Autojoy Baltic
Estonia
Time spent using app: About 2 months
Pulsev replied February 16, 2023

Thank you for your review. We are constantly adding new shipping methods from all around Europe and are always happy to help to set everything up.

February 15, 2023

A good application that can seem to be a little complicated at the start, but customer support is very helpful and responds really fast. I had a custom solution that I needed to create with different shipping zones, rates, and providers and they connected to my shop and set up everything exactly as I needed.

GoSpinner
Latvia
Time spent using app: 3 days
Pulsev replied February 16, 2023

Thank you for your kind words :)
We are here to help. Using our free app and shipping methods setup service is the fastest way to get everything up and running.

February 4, 2023

I didn't use this app, I made it inactive, but it took money every month, and when I wrote to the support why it takes money, they didn't answer anything to explain

Buy in Sweden
Sweden
Time spent using app: 12 months
Pulsev replied February 6, 2023

I checked over and we did answer you 3 times and once even from our employee's personal gmail address. Im not sure why you are not receiving emails.
Please write our support to some other email address and request a refund.
Yes, Shopify app will continue charging you until you deinstall it from your store. Disabling will just hide it from your store frontend.

January 30, 2023

The web app on my phone didn't work at all. The search didn't work properly and if you already managed to search after selecting it, it selected a different branch. Support communicated until I said if they didn't fix it I would delete the app.
They also promised 14 days free, but the app told me the very next day that I had to choose a plan and pay.

piiir
Czechia
Time spent using app: 17 days
Pulsev replied January 30, 2023

This review is unfair.

I helped you to install and configure the app on the same day and there was a small problem with a few locations in CZ that we fixed in 2 hours. It seems that my email was the last one 12 days ago where I asked for more details but you never replied.

Yes, 14 days trial starts after choosing a plan for the app.

There are hundreds of happy store owners using our app and they are shipping thousands of orders daily.

January 20, 2023

Olen väga rahul! Klientitugi on niii abivalmis, kiire ja vastutulelik ning see, et nad seadistavad tasuta kõik e-poes ise ära seoses tarnega/app-iga on lihtsalt MEGA! Soovitan soojalt!!

Rosè beauty
Estonia
Time spent using app: 8 days
Pulsev replied January 23, 2023

Suured tänud soovituse eest. Aitame alati heameelega :)