Reviews (74)
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Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.
So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!
The app is great and makes it very easy for us to offer multiple delivery options to our customers.
The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!
Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration.
Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible.
Rather should be a little more expensive in exchange for a normally working plugin.
I can see that you reached out to our support three times, and I answered, but I think you never got my replies (please check your spam folder). I even reached out to you from my personal email address. I'm sure your store is missing some important settings and that's why app does not work correctly.
Please reach back to me and I will set everything up for you.
App is really simple and easy to use - the customer support was very fast to reply and Erik helped us through every step of the setup process. We were able to integrate additional shipping providers and now we can offer parcel locker delivery to our customers.
Great experience so far, very helpful and responsive staff. Quick as well! Thank you for everything!
I needed to set up shipping to my store and I had this done absolutely free and super quick! Customer service is very good. Happy with the service. Thanks again
There is no information to how to cancel free trial. I tryed everything.
We actually did respond to your support request on Fri, 20 Sep 2024 at 9:40 AM, maybe it went to your spam folder.
You can always cancel app plans or trial periods by uninstalling the app. Same with Parcely app, just uninstall it from your store and plan is canceled.
Please consider changing the review as its a little bit unfair :)
Great! Parcely.app works perfectly with Pactic, a Hungarian aggregator shipping service provider, through which we access GLS, MPL, DPD, and other carriers. The app developer provided remote setup assistance for free, almost immediately. Thank you very much! In terms of value for money, it is one of the best shipping applications on Shopify!
I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)