Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.

February 4, 2022

Amazing!!! This app is Amazing. It gives my store a more Professional feel with an attractive minimalist design; that allows for a more positive customized vibe. I was able to re-word my 'Call to Action' phrases the way i wanted them for me it's a Huge Plus. I had an issue with inital setup on the website, however Chris & Ryan were right there within "minutes" to address the issue & Solved It!!! Hats off to the team over @ Paywirl for making such a gr'8 app with new features being rolled out regularly. Best of luck with your journey...

JavaHava Coffee
United States
6 months using the app
May 7, 2021

Great app and great team. They are constantly updating the app with users suggestions. I have reached out to the team a few times and they have always responded quickly to answer my questions.

Snap It
United States
5 months using the app
June 26, 2021

I use this App to manage my monthly subscription program. It has really empowered me to grow my monthly box and to keep my customers happy with easy tech! I recommend this App to all people that ask about who to use! Paywhirl of course!!!! Plus they are super helpful and kind!

Jewel Loom
United States
5 months using the app
December 2, 2020

I'm using Paywhirl to set up subscription packages for my baking business, and it was really easy to work with. I had everything set up exactly how I needed in within an hour. I had one question for support, and they were very quick to get back to me with good answers. It's also priced perfectly for my start-up. Highly recommend this app.

Mary's Muffins Oakville
Canada
5 months using the app
February 4, 2021

Just what I was looking for, ideal way to offer more value to your customers and promotes brand loyalty. The support team are great also.

PrimalAlchemy
United Kingdom
5 months using the app
April 7, 2021

Great app, does exactly what it says. Easy to set up subscription plans of all sorts, all smooth. Great managing interface with several options. We used it with Narrative theme first then attempted to install on another premium theme however the installation was not as smooth as with Narrative so reached to their customer service team and I received the BEST CUSTOMER SERVICE in ages. Sergey who installed and integrated the app on the new theme was super quick (it took around 20-30 minutes all together with me explaining what the matter was). Extremely happy with it. Highly recommend if you are after an app for recurring payments/ subscriptions!

Ankarro Luxury London
United Kingdom
5 months using the app
May 6, 2021

Building and managing a subscriber community takes a lot of organization and marketing effort. Using the PayWhirl app we grew our first 400 subscribers within a few months; managing groups has been our biggest task but PayWhirl is always releasing new features to make this easier. Direct customer support within the app is amongst the best on the Shopify platform.

LA MANO
Canada
5 months using the app
August 12, 2022

My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.

American Olive Farmer
United States
5 months using the app
Edited July 8, 2021

Excellent customer support, and a great feature-rich app that's easy to use. Definitely recommended!

Beermoth
United Kingdom
4 months using the app
April 20, 2021

Great range of features, more than any other subscription app I've tried. Lots of room for customization, and customer service is dangerously helpful.

edgesaver
United States
4 months using the app