Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.

August 2, 2021

Customer service are great, really helpful and always manage to find a solution. Only issue is that its not 24/7 so when I have a problem in the UK, I need to wait until your office is open. Like that I can change when customers are charged but would prefer if this was automatic instead of me doing it manually.

Words With Wine
United Kingdom
4 months using the app
May 22, 2021

is this app able to automatic make subscription when a client buys a product? regardless of the product, which means on all products? as a memebership site?

Mystra
Denmark
4 days using the app
January 13, 2021

We had tried everything (and a bunch of different apps) to get a smooth solution for our subscriptions but nothing worked as promised. And then PayWhirl happened! We also needed help with installing the snippet, and Sergey at PayWhirl helped us in a blink of an eye. Thank you, PayWhirl!

EnklaLarm_2
Sweden
4 days using the app
March 9, 2023

10/10 Love the support they are a good team! Sergey was so helpful and answered all my questions and helped

Luxurtraveller
United Kingdom
4 days using the app
December 18, 2020

THANK YOU to the paywhirl team. This is such an amazing app. I'm not a developer yet I was able to have a new shopify site with integrated subscription options for my product up and running in a week. That's testament to how good the paywhirl app is. Ryan and team are responsive and will always try to find a solution for any issues you might have, fortunately for us there are very few. Our customers love the flexibility they now have with subscriptions. Buy this now (unless you're one of our competitors).

Ethical Nutrition Co
United Kingdom
4 days using the app
February 1, 2021

Very impressed with Paywhirl. Easy to setup and customer service was super fast, responsive, and professional. Very satisfied thus far!

Brewtoria Coffee
United States
3 days using the app
September 10, 2021

We were looking for a simple, yet robust subscription app for our fast growing magazine and membership site! PayWhirl made it so easy to get setup. I was hung up on a couple settings, but with a ton of patience and clear direction - Sergey helped me in a jiffy. I really wish we had switched over to PayWhirl sooner, our subscriptions, and auto-renewals are so streamlined now. We're even able to migrate our current subscribers from our old Wordpress site so everyone is now in one place. 5 stars for PayWhirl. You won't regret this app, and the customer service is responsive and there to help you get the app going so you can concentrate on your growing your subscription business!

Trailblazher Co.
Canada
3 days using the app
Edited February 2, 2021

The support team is great , they respondend me instantly . Unfortunately the app doesn't work in my country for the moment.

YT EDIT
Romania
3 days using the app
PayWhirl Inc. replied February 2, 2021

Hey there,

I'm sorry to hear you had problems getting the app to work. We do have several merchants who use Narrative and we'd be happy to assist with installation if you reach out to team@paywhirl.com. We provide a FREE install service and can support most themes with a bit of tweaking. The narrative theme was actually one of the themes we launched with so unless it's been heavily modified, we can help you get subscriptions working on your store.

November 12, 2020

After waiting patiently for many years, finally, a perfect native recurring subscription solution has arrived for Shopify! With some tweaks, it was even possible to use it with our custom add to cart functions. Absolutely amazing, thank you guys for being so quick to release this!

Ippodo Tea USA & Canada
United States
3 days using the app
January 4, 2021

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

ENJDigitalSolutions
Canada
2 days using the app