Reviews (180)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscriptions, citing its seamless Shopify integration and comprehensive features like a robust API and Klaviyo integration. They appreciate the flexibility in managing subscriptions, upsells, and loyalty rewards, along with the ease of pausing or canceling memberships. The app is praised for its affordability, intuitive setup, and excellent customer support, with continuous improvements enhancing its functionality for businesses of all sizes.

April 1, 2026

I enjoy the fact I can share reminders with my subscribers and be able to pause or cancel their memberships with no problems as sometimes customer's may want a sense of the store being able to handle it.

Bubbly Moon Naturals
United States
Over 2 years using the app
May 11, 2026

A bit of a learning curve, but once it's set up it works really well. Great analytics for understanding my membership financials.

Brenda Ster
United States
4 months using the app
May 8, 2026

9 years of running my subscription box on another platform...SO nervous about switching....
Paywhirl held our hands through the entire migration and we were able to migrate 100% of our subscribers over!!!

Just frustrated at myself for waiting so long to switch over to Paywhirl. So happy we did!

Framed! by Sarah
United States
4 months using the app
January 19, 2026

This version includes everything I could have hoped for at the price. The app offers a solid API and smooth Klaviyo integration, and the setup process is straightforward. Overall, my experience has been very positive so far, aside from a few minor glitches at the beginning.

Gospel Musicians
United States
5 months using the app
October 4, 2025

PayWhirl really does it all. Not a stone unturned, which gives me more time to focus on my business. Our sales have nearly doubled after we put all of its features into place. I’m grateful for this app and all the people who support it!
It’s amazing!

Jake's StrongGinger™
United States
Over 4 years using the app
February 10, 2025

Paywhril is amazing! I've been using it for 4 years and have had no issues with it, and every time I need help with code, their customer service always responds and helps me out withing a few hours. Very highly recommend!

Hartlyn Jewelry Co.
United States
About 4 years using the app
December 18, 2024

Paywhirl gives you full control of your subscription model, allowing you to customize your workflow and your customers' experience exactly how you want.

We've tried the other subscription apps, but they all had limitations that Paywhirl did not. Plus their support team is very responsive, and they release new features all the time.

Stemcell Science Shop
United States
Almost 4 years using the app
October 30, 2024

We have been using the PayWhirl app for the past few years, and it has been incredibly easy to use. It offers full customization for any type of business, making it highly versatile. Additionally, their customer support is excellent, with quick and responsive assistance.

Per'La Specialty Roasters
United States
Almost 4 years using the app
November 4, 2024

We've been using PayWhirl for our wine club subscription for the past four years, and it's been the best.

They're very reasonably priced, their backend is easy, intuitive, and smooth, and their customer service is second to none. Truly.

I've never experienced customer service as quick, kind, and ones that get into the weeds with you to figure out whatever is needed. Highly recommend!

Field Bar & Bottle Shop
United States
Over 3 years using the app
June 12, 2024

I was looking at changing our subscription box purchase plans. I had worked through adding the options and they were not showing up on the screen. Chris and Sergey looked into it for me. Sergey noticed that I had some custom work done which I had forgotten about and he took care of removing the coding. So now the proper purchase plan options are visible on my product page. All of this was done in less than 24 hours. Videos were sent to show the work they needed to do and when it was done. All in all, a great team to work with. I have been with them since the beginning and have nothing but wonderful things to say about this app.
Laura :)

grayne + co.
Canada
Over 3 years using the app