PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (252)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services seamlessly with Shopify. It features a user-friendly interface that simplifies recurring payments and allows full customization of subscription models. The support team is praised for their quick and effective resolution of issues, including coding and integration challenges. Continuous updates align with e-commerce trends, enhancing business operations significantly.

February 1, 2021

Very impressed with Paywhirl. Easy to setup and customer service was super fast, responsive, and professional. Very satisfied thus far!

Brewtoria Coffee
United States
3 days using the app
September 10, 2021

We were looking for a simple, yet robust subscription app for our fast growing magazine and membership site! PayWhirl made it so easy to get setup. I was hung up on a couple settings, but with a ton of patience and clear direction - Sergey helped me in a jiffy. I really wish we had switched over to PayWhirl sooner, our subscriptions, and auto-renewals are so streamlined now. We're even able to migrate our current subscribers from our old Wordpress site so everyone is now in one place. 5 stars for PayWhirl. You won't regret this app, and the customer service is responsive and there to help you get the app going so you can concentrate on your growing your subscription business!

Trailblazher Co.
Canada
3 days using the app
Edited February 2, 2021

The support team is great , they respondend me instantly . Unfortunately the app doesn't work in my country for the moment.

YT EDIT
Romania
3 days using the app
PayWhirl Inc. replied February 2, 2021

Hey there,

I'm sorry to hear you had problems getting the app to work. We do have several merchants who use Narrative and we'd be happy to assist with installation if you reach out to team@paywhirl.com. We provide a FREE install service and can support most themes with a bit of tweaking. The narrative theme was actually one of the themes we launched with so unless it's been heavily modified, we can help you get subscriptions working on your store.

January 4, 2021

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

ENJDigitalSolutions
Canada
2 days using the app
July 28, 2023

I had a problem with my variants not showing up on my product page. I had been struggling for two weeks trying to get help to fix the problem. With only 2 days left before launch day Sergey found the issue and fixed it! I really appreciate those at PayWhirl and the setup was easy. The app is really easy to maneuver as well!

Bind & Loose Clothing Company, LLC
United States
About 2 months using the app
PayWhirl Inc. replied August 17, 2023

Thank you for your kind review! We're so sorry to hear that you were experiencing issues, but we're thrilled that Sergey was able to resolve the problem just in time for your launch day. We strive to provide timely and effective support for our merchants, and it’s wonderful to know our team could assist you. We're also delighted to hear that you found the setup and navigation of the app to be easy.

We're here to help you succeed, so please don't hesitate to reach out if you need anything else in the future. Wishing you all the best with your launch!

Warm regards,
Team PayWhirl

November 6, 2020

Wish I found this app earlier in my search... Super helpful and patient customer service folx... I look forward to upgrading when my business is booming...

Taimed Society
United States
1 day using the app
November 5, 2020

I added PayWhirl to add subscriptions to my store. Wasn't sure what to expect as it was new to the app store but it has far exceeded my expectations already. I had a good idea of the settings I was looking for in a subscriptions app and they had it all and more! Big thanks to Chris and Larry for the support when I ran into a hiccup during instal. FYI Setup was incredibly easy and step-by-step instructions were included, I just needed a little hand holding because I have no idea what I'm doing when it comes to code.

Analog Camera Company
United States
1 day using the app
November 11, 2020

We're adding a subscription service option to our store and PayWhirl has been amazing! Setup was a snap, very intuitive and their customer support is phenomenal! We tried another app and struggled with it. Thanks PayWhirl!

The Conservatory for Coffee, Tea & Cocoa
United States
1 day using the app
January 21, 2021

Great app so far and wonderful support team. They helped me with a little coding issue on our end and got everything working. The dashboard is super clear and to the point.

Body Balance Massage & Skincare Spa
United States
1 day using the app
April 7, 2021

The app is simple to install and use, sergey was very helpful! Cant fault the service and support.
Thanks.

ukpreppingshop.co.uk
United Kingdom
About 24 hours using the app