Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.

February 6, 2021

Really solid tool for recurring payments. A lot of functionality and customization available out of the box. Highly recommend PayWhirl.

bookbag🎒
United States
Almost 2 years using the app
March 12, 2021

I had many questions while setting up the app on my site. Within 5 minutes of sending an email to the support team I got help immediately. Not only did Sergio provide the answers, I allowed access into my shopify account and he made the changes I needed. He was profession, fast, and saving me lots of time and stress. I'm very impressed with the service and support.

A M A C O F F E E C O .
United States
Almost 2 years using the app
Edited May 25, 2023

Best app to launch a fast subscription program, with a lot of useful features (reportings, etc). But above everything, the customer support team is just gold and super effective. Thank you guys!

mojoe
Belgium
Almost 2 years using the app
March 17, 2021

Sergey from technical support has been extremely helpful with some code customisations and setting up the app correctly on our theme. Great app so far!

Purplebone Ltd
United Kingdom
Almost 2 years using the app
January 11, 2021

Amazing app. I've used other subscription apps that are far too complex and have poor delayed support. These guys have nailed it, it does exactly what I want it to do and the support is absolutely brilliant. Thanks guys.

Parcelsend UK
United Kingdom
Almost 2 years using the app
January 25, 2021

This is the subscription app you want to use. Infinitely better than the bloated, inject tons of code into your theme, hard to set-up, hard-to-main, and expensive Bold/ReCharge options. Highly recommended!

Amelia's Flower Box
United States
Almost 2 years using the app
March 19, 2021

This app is awesome! Our requirements for subscription products were complex (flexibility to the customer, long time horizons for subscriptions, and the need to change features). This app is easy to use, integrates perfectly with Shopify, and Paywhirl's customer service is second to none.

CarbonForest
United States
Almost 2 years using the app
Edited March 15, 2021

The app is easy to use and the customer service is amazing. I needed help with set up and before I knew it with just a few clicks Sergey had me set up and ready to go. The monthly plan is worth that alone!

Holistic Living with Sakinah B.
United States
Almost 2 years using the app
March 10, 2021

This is an awesome app made by a highly efficient and dedicated team. We've had a great experience with this app so have no double about continuing with PayWhirl for future subscription set ups. Thanks guys!

The Crewel Work Company
United Kingdom
Almost 2 years using the app
November 22, 2022

Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.

Better Tea Co.
New Zealand
Almost 2 years using the app