Reviews (235)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates, building email lists, and enhancing cross-selling and upselling efforts. It features user-friendly tools like email and exit intent pop-ups, countdown timers, and geolocation targeting, all customizable to fit brand needs. The interface is easy to navigate for those with limited technical skills, and the customer support is noted for its responsiveness and helpfulness in troubleshooting and custom feature implementation.

January 4, 2023

This is one of the best apps you can install for your store. It's so versatile that it can replace half a dozen other apps you might need and allows you to keep everything in the same aesthetic. I love it.

Subminimal
Singapore
Over 2 years using the app
Edited February 20, 2020

This is probably the best and most important marketing app in the Shopify App store. You need a 2-3h to understand everything properly. I had some problems and the support staff was very helpful and patient to solve everything in no time.

Absolutely amazing. Honestly!

Best,
stilform.com team

stilform GmbH
Germany
Over 2 years using the app
Personizely replied April 28, 2021

Hello,
Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. We hope you have a great day!
Polina | Personizely Team

September 17, 2020

We must say your support is the best support across all Shopify apps. This app helps us to improve our RoAS as well. Kudos to their team to build such as a great app :)

My Dream Store
India
Over 2 years using the app
Personizely replied April 29, 2021

Hello,
Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day!
Personizely Team

December 9, 2019

Thank you so much for this awesome app! I am so happy and excited, it
looks and works great! Really has made a huge difference to my store!

Mama Tummy World
United States
About 2 years using the app
April 1, 2020

If you have a shopify store, this app is a must have! Super convenient features and easy to use.

five and two jewelry
United States
Almost 2 years using the app
Personizely replied June 14, 2021

Hello,

Thank you so much for leaving your feedback and also such a generous rating. We are happy to hear that you are achieving great results with Personizely and hope that you will continue to in the future.

We are always happy to help if you need it so never hesitate to drop us a line!

Personizely Team

January 4, 2022

Great app; tons of customization and intuitive. I think I tried 4-5 of those other "bar apps" before I found this one and felt it was the best featured. It's a little more pricey, but I consider it worth it.

RadSalsa⚡️
United States
Over 1 year using the app
May 5, 2020

So easy to use and so great to be able to customise any pop up! Also shows analytics which is super helpful!

Saya Skincare
Australia
Over 1 year using the app
Personizely replied May 27, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day!
Personizely Team

October 1, 2021

Great customer service first of all! I want to thank Damian and Sergiu for their precious help. The app is easy to use, and if not there's a lot of tutorial to learn how to use it. Hope it will boost our e-shop sales See you soon !

Jay & Joy
France
Over 1 year using the app
February 2, 2022

Its super amazing. Exactly solved my purpose and it can do more than that as well. Support is also good as well as the UI is super clean and easy to use.

arenaroja
Spain
Over 1 year using the app
April 4, 2019

I literally can not say enough good things about this app.
Above and beyond any of the actual functionality of the app (which is saying a lot, trust me), the customer service is by far so outstanding it is worth the cost of the app alone. There has not been one instance where I have not been able to get a quick response, and an actual helpful one at that, and more than that, they have gone to the extent of actually adding functionality into the app to help me get it to work the way I needed it to on our site.
They have literally sat in a chat with me and helped brainstorm solutions to quirky setups we needed their app to do with our site, which is also one of the great things about Personizely, every time you are in the app using it, there is a chat window down in the corner just waiting to assist you. No leaving the platform to write an email and hoping it doesn't get buried in an inbox before it's seen.

The app itself is beautiful, the interface is intuitive and clean and from a design perspective extremely pleasing to use.

The options of what you can do and what can be done with Personizely are endless, and it is actually one of the things I am most excited about now that we have launched our site is to dig even deeper into the app and see what more we can come up with to use it for.

On that note, we ended up looking into Personizely as a way to handle a free gift with first purchase, after being completely unsatisfied with every single option being touted as an app for that particular purpose. It was literally the last app I ended up on while I was researching, and probably because in general it wasn't even advertised as being used for that purpose, but that is exactly what is so powerful and dynamic about the app.
I was literally at my wits end with every other app I had researched, I had spent days at that point going in and out of each option and trying to weigh which one would even get close to what we needed, and as soon as I landed on Personizely the largest weight was lifted off my shoulders.

If anyone has any questions or any doubt about using this app please feel free to shoot me an email- christopher(at)nolieandus.com and I will be more than willing to verify how helpful it has been to our store but do yourself a favor and go ahead and give the free trial a spin, there is no way you will regret it.

Nolie & Us
United States
Over 1 year using the app