Pixc: Photo Resize , 1,991 reviews

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app essential for quickly resizing large quantities of images, improving website speed and SEO. Its pay-as-you-go plan is appreciated for cost-effectiveness. Many praise its simplicity, automatic functionality, and ability to create cohesive, optimized images. It's highly recommended for its contribution to store speed and is considered a top app by some.

May 14, 2019

I used this app to help me to resize the pictures of my website. It was very goos and helped me a lot I recommand it

Rosa Unica
France
17 days using the app
Pixc replied May 14, 2019

Thank you for recommending our app. I would love to know how we can improve it for you, and what you are looking for to give a 5* review.

Feel free to email us at hello@pixc.com

December 11, 2016

Really simple and nice app that makes the selected images square and aligns content to the center. Works best on images with white background, as the blank space will be white. However, absolutely worth a try as any mistakes can be corrected with a restore button.

Thanks a lot guys, you saved me some hours of manually resizing.

Ensemble Oslo
Norway
About 19 hours using the app
Edited July 9, 2020

Very bad support! The app worked but for the past 2 days when i tried to use it, the images did not get resized and i got charged for it. When i contacted support, this person called Jessie saw my messages and respond like 2 to 3 times then after that radio silence.

So now i am stuck with charged bills for app not work, bad support from the developer and my store in a complete mess because of the app not working!

And to add on, this is a VERY EXPENSIVE app to use, it says that it charges $0.05 per image to resize and this number goes up really really fast and i got a feeling the charges are not accurate, as sometimes i felt that i got charged more. The charges adds up very fast if you have a lot of images to upload.

I would strongly suggest other app which is much cheaper!

Zettai Hobby
Singapore
19 days using the app
Pixc replied July 10, 2020

Thank you for your feedback. I'm sorry that you had a bad experience with our app and our support.

We had recently made some changes to our support team as we grow and it has affected our response time. We have noted this so we can improve our processes for you.

As for the charges, we have been told that Shopify has completed the refund. I believe Jessie coordinated this with you. We have also cc'd you to the email thread with Shopify support so you can receive their reply immediately.

We always work hard to improve our apps and our processes to provide a better experience for our customers. Again, we're sorry about the bad experience you had with our app. We'll take this as constructive feedback to make our app and processes better.

Please email us if we can assist with anything else.

September 29, 2017

Exactly as promised. Handled 2k+ photos without blinking an eye.

Gobles
Canada
About 18 hours using the app
December 1, 2020

The app is amazing, it helped me so much to check my pics and resize them properly. Use this app , enjoy!

Snowy Smile
United Kingdom
About 18 hours using the app
Pixc replied December 10, 2020

Glad we could help you! Thanks for leaving a review. Reach out if you need anything else 😀 We are always here to help.

March 3, 2021

I used this app and resized 196 images and I don't see any difference. I assume it was suppose to allow me to choose images to resize, it didn't. Nor did it show me some type of before and after. I'm not happy.

A Dash of Luxe
United States
19 days using the app
Pixc replied March 4, 2021

Thank you for taking the time to leave the review and I'm sorry to hear you encountered some difficulty with our photo resize app.

You can select the images to resize by clicking the checkbox next to the images. To find images faster, you can also make use of the filters and search functions on the app. Our app also has a Preview function to help you see what the images would like when resized and replaced on your store.

Our customer success team has reached out to further help you.

April 15, 2022

Finally all of my product pics are uniform in size. Website looks so much more professional. Pricing is reasonable.

Sheep In Wolf (TM)
United States
About 17 hours using the app
Pixc replied April 17, 2022

I'm glad your product photos are now uniform 🤩 Thanks for taking the time leave your feedback!

Edited June 14, 2019

Don't bother!

Very misleading. Didn't make ANY difference to our images. Support blasé at best.

Note: This doesn't make your images all the same shape and/or form/size.

A complete waste of money!!

collectibleoldstuff
United Kingdom
16 days using the app
Pixc replied June 16, 2019

I'm sorry that you feel misled by our app. We have been in touch to assist and suggested that you try out 150 photos free of charge before paying.

To clarify, Photo Resize will resize and replace product photos to the perfect square ratio. It is limited however to the original size of your images. If the original images are not the same size, the resized images will also not be the same size.

We will review our app description to ensure it doesn't cause confusion again.

If you have any other questions or suggestions, please email us at hello@pixc.com

Edited August 12, 2021

The app's team is very helpful. I was confused how to use the app and they contacted me to explain and guide.

OOZA Jewelry
United States
13 days using the app
Pixc replied August 2, 2021

Thank you for your feedback. I have asked the team to check what went wrong. Unfortunately, we didn't find images resized under your account. We have reached out to you to better assist you.

April 1, 2020

I just used this app, I do not know how people can give it 5 stars! This is a waste of money, it did nothing for my images, they are the same, no changes at all. Don't bother wasting your money, it does not work :( Very disappointed. I will remove it.

Origin Colombia
Canada
15 days using the app
Pixc replied April 2, 2020

Hi there,

I'm sorry to hear that you're having trouble resizing with our app. We've reached out to via email you so we can assist.

It looks like you have been able to resize 51 images on your website however if there are some that have not yet been resized, please let us know.

We look forward to hearing from you.