Opinew Product Reviews App UGC , 1,623 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.
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i love this application. It really improves my sales on website. Moreover the team is always available and reactive to answer my many questions. I am a french user and completely FAN of this APP. Thanks You so much for your kindness
Hello,
It sounds like the Opinew App has been a fantastic tool for your website's sales, and we are thrilled to hear that! Receiving feedback from you, and especially from our valued French users, means the world to us.
We are very happy that our team's responsiveness and attentiveness has left a positive impression on you. Top-notch customer support is a cornerstone of our mission and we are always here to help with any questions you might have.
Thank you so much for your kind words and fantastic 5-star review. It truly encourages us to maintain the level of service we provide and continually meet the needs of our users.
Best regards,
Opinew Team
Great app thank you so much! it is easy for new owners due to the plan. it's free until you reach 100 orders!
We're thrilled to hear that you're enjoying the Opinew app and finding it easy to use, especially as a new owner. It's wonderful to know that our pricing plan is working for you. Thank you so much for your kind words and for giving us a 5-star rating! Your feedback is critical to us as we strive to provide the best possible experience for our users.
Best Regards,
The Opinew Team
The app looks professional and soooo ez to use. The customer service is excellent. I switched themes and it stopped working so I contacted Daniel and he go it up and running in a matter of minutes. No work from my end.
Hello,
We're thrilled to hear that you've found our app easy to use and professional-looking. Your kind words about our customer service truly warm our hearts. We're always here to help, as we want the user experience to be as smooth as possible.
Since you mentioned a small glitch you encountered when switching themes, we're sorry for the inconvenience that might have caused. It's great to hear, however, that Daniel was able to help you get things up and running quickly. We pride ourselves on our responsive support team.
Once again, thank you so much for your feedback, it helps us strive to continuously provide a great experience for our users.
Best wishes,
The Opinew Team
Very happy with this app so far. We were able to transfer our ebay and amazon reviews over to our website, and have gotten many new customer reviews since we signed up. Affordable too!
We're thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and found it affordable. It's great to know that it's helping you to transfer your eBay and Amazon reviews seamlessly to your website, and attracting new customer reviews as well. Your positive feedback means a lot to us. Thank you for taking the time out to share your experience.
We'd just like to highlight how valuable your thoughts and experiences with our app are to us. Keep them coming!
Best regards,
The Opinew Team
The app is great in common BUT: there is serious detail without attention: numbers (pages of review) below doesnt change color no matter what and by default they are white, so if your website runs on white background color you will not be able to see numbers of pages. But if you run around with your mouse you gonna see how arrow changes for hand which shows you that there is actually more pages. Fix it guys, otherwise it is senceless to post more than 1 page of review, nobody will see that. Thanks.
P.S. Somehow changed color but did not any actions...
Thanks for pointing this out - this is actually due to your theme having HTML styled white. So our app naturally took those styles to match your theme :D You should have gotten in touch with us via live chat! We'd change it in 5min - as a matter of fact we've already done that. Have a look. I'd appreciate if you could adjust the review, given our prompt response :)
They respond quickly and get issues resolved quickly.
It makes reviews look better and more legitimate.
Hi there,
We are glad you are happy with Opinew and we appreciate your feedback.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Customer Success Team | Opinew
This app is great, easy to use and have a great support team.
Hi there,
We're so glad to hear that you're finding our app easy to use and that you've appreciated the support from our team. It's always encouraging to hear kind words like these. Your feedback keeps us motivated to continue improving our service.
Thanks for your 5-star review. We'll keep doing our best to provide you with great service.
Best,
The Opinew Team
Je les ai contacté pour l'application car j'avais des questions et ils ont été au top ils ont su répondre à mes attentes . Je suis satisfaite merci
Nous vous remercions d'avoir pris le temps de nous écrire cette critique positive, nous apprécions vraiment. Nous sommes ravis de savoir que notre équipe a su répondre à vos questions et à vos attentes. Votre satisfaction est notre priorité. Votre retour est très important pour nous car il nous aide à continuer à fournir un excellent service. Encore merci pour votre retour et pour avoir choisi Opinew.
Cordialement, L'équipe Opinew.
1st) Opinew takes the cake. Let's go ahead and agree that the 2 or 3 other popular ones are fine too, most of the time.
But what happens when you need support on a Sunday afternoon, you have thousands of dollars worth of Facebook ads flooding your product pages and uh oh, you notice something isn't right.
But the traffic is coming regardless.
Well, this isn't some kinda what-if scenario. This is taking place right now, and because when contacting support, I QUICKLY got a response, found out the situation, and everything is great. Not to mention without asking, I was kept up to date as everything was being resolved.
That my fellow Shopify store owners are called CUSTOMER SERVICE! Without a doubt recommended to all Shopify stores.
You will be glad you did if, by chance, you end up in a situation that had the potential to cost thousands of dollars but because of Opinew's professionalism, my cash register is still making noise!
Hey, thank you for this phenomenal review! We're thrilled that we could step in when you needed us the most, and your glowing comments about our support team's fast response truly made our day. It's fantastic to hear that we've been able to make a crucial difference during such a high stakes moment for you.
Your scenario just highlights the importance we place on excellent and speedy customer service. We're here for you 24/7 and are always ready to act fast to ensure smooth operation for your business.
Being recommended by a fellow Shopify store owner is the highest praise we can receive. We're absolutely thrilled to know that we're doing things right and making noise for you!
Thanks again for choosing Opinew, and for sharing your experience with us and other store owners. Your support truly means the world to us.
Best wishes,
The Opinew Team
Talk about going above and beyond! I reached out to Tomas with a simple question and he took it upon himself to help me with an issue that had me at a loss. Super friendly, responsive, and on top of it his solution will save us money!
Hi there,
Wow! We're absolutely thrilled to hear about your positive experience with us. We believe in delivering top-notch service and it's great to know Tomas met that mark with you. We'll be sure to pass your compliments onto him. It's great to hear that the solutions our team provided not only resolved your issue but also helped you save money.
We appreciate your kind words, and we’re here to help you anytime. Thanks for choosing the Opinew Product Reviews App UGC and taking the time to leave us this magnificent 5-star review. Remember, your feedback always helps us grow.
Best wishes,
The Opinew Team