Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 23, 2023

Customer support is quick to respond.
The experience so far has been great.
They are always quick to respond and very helpful in any situation.

STERLING SILVER DESIGNS
Australia
Almost 4 years using the app
Opinew replied May 23, 2023

Hi,
Thank you so much for your positive feedback. We're thrilled to hear about your positive experience with our customer support team!

We greatly appreciate your support and are here for you whenever you need us. Don't hesitate to reach out with any further questions, concerns, or feedback.

- Opinew Customer Success Team

November 8, 2023

I looked a few reviews apps on the app store & this one was defiantly a winner.

GetX
South Africa
3 days using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to know that you found our Opinew Product Reviews App UGC a winner amongst other apps on the Shopify store! Our team has put a lot of effort into making the app helpful and user-friendly and it's gratifying to hear that it stands out for you.

Your positive feedback motivates us to further improve and keep delivering quality service. If there's anything else you need or any feature you think we could improve, we'd love to hear from you.

Thank you for choosing Opinew.

Best regards,
The Opinew Team

September 7, 2023

It works exactly as described and is completely free.
The best thing about this app is the support! I was experiencing a strange bug in my store so I submitted a support ticket.
also its the easiest way to import amazon reviews

Road Gadgets
Germany
4 months using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you've found Opinew to be exactly as described and that you're finding value in our free offerings. Our team takes pride in providing top-notch support, and it's great to know we were able to assist you with the bug you were facing in your store. Your experience with our Amazon reviews import feature is also fantastic to hear! Your feedback is highly appreciated and it helps us to continually improve our app and service. Thanks again from the Opinew team!

September 10, 2023

Kenan was prompt and provided immediate service on Sundays, answering all questions with clear steps and providing detailed instructions.
They made it easy to import reviews from another app using an integration.

MaidKitchen
Türkiye
3 months using the app
Opinew replied December 4, 2023

Hi there,

It's wonderful to hear your positive feedback! We're thrilled that Kenan could provide excellent service for you, even on a Sunday. We strive to deliver immediate and clear guidance, and it’s great to see we hit the mark in your case.

We're also glad that you found our integration feature helpful for importing reviews.

Remember, our team is always here to assist you whenever you need. We’re just a message away.

Thanks again for the 5-star review.

Best Regards,
The Opinew Team

May 31, 2023

We used it to upload external reviews into our store. App works exactly as promised.
This service is amazing and so easy to use.

papercrush
Germany
About 1 year using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that our app is working well for your store's needs and that you've found it easy to use! Our aim is to deliver on our promises and hearing feedback like this really validates our efforts. Thank you for sharing your positive experience with our product. Your feedback plays a crucial role in our ongoing efforts to improve our services for our users.

Best wishes,
The Opinew Team

October 29, 2023

customer support are lightning quick and very friendly

Tanztatze®
Germany
2 months using the app
Opinew replied December 4, 2023

Hi there,

Wow, we're absolutely thrilled to hear such positive feedback about our customer support! We do our best to serve you as quickly and kindly as possible—that's our top priority.

Your words have truly brightened our day. Your feedback plays a crucial role in helping us continuously deliver a high-quality experience.

Thanks again for taking the time to write this friendly review and for your 5-star rating.

Best,

The Opinew Team

October 13, 2023

Haris did a great job in helping me with the code after it was deleted.
great app for review management! For anyone looking to quickly create a review for their store, I would recommend it.

Cheerland
Hong Kong SAR
3 days using the app
Opinew replied December 4, 2023

Hi, thank you so much for your enthusiastic review and a 5-star rating!

We're thrilled to hear that Haris was able to assist you effectively with the code situation. Our team is always ready to go the extra mile to ensure a seamless experience for our users.

Your endorsement of our app for review management is inspiring. We're glad to know you found Opinew beneficial and easy to use.

We're buoyed in our daily efforts by such positive feedback. User satisfaction is at the core of our work, and we're thrilled to know we are meeting this objective.

Thanks again! We hope to continue exceeding your expectations.

Best Regards,
The Opinew Team

July 26, 2023

One of the better Shopify apps I've used, if not the best.
Great functionality, even on free plan.
The support actually focuses on helping and most importantly- they have high knowledge. Compared to basically any other app support I've encountered.

Techilly
Sweden
28 days using the app
Opinew replied August 23, 2023

Very high praise indeed, we hope we continue to live up to your expectations and provide value for Techilly!

Thanks again,

-Customer Success Team

November 22, 2023

Parfait, le service client est très serviable
application facile pour l'utilisation et englobe tout

SS-Health
United States
3 days using the app
Opinew replied December 4, 2023

Merci pour votre retour positif et vos 5 étoiles! Nous sommes ravis que vous trouviez notre service client utile et que notre application soit facile à utiliser. Votre avis contribue à nous motiver et à continuer notre travail. N'hésitez pas à nous faire part de toutes autres suggestions ou si vous avez besoin d'aide. Merci d'avoir choisi Opinew.

Cordialement,
L'équipe Opinew

January 8, 2024

Esta guay

NadaBasico Calzados
Spain
About 2 months using the app