Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

October 21, 2023

Sehr guter Kundensupport!!! Wünsche mir eine ausweitung

Aquacoz
Germany
30 days using the app
Opinew replied December 4, 2023

Vielen Dank für Ihre 5-Sterne Bewertung! Es ist großartig zu hören, dass unser Kundensupport Ihren Erwartungen entspricht. Wir schätzen Ihr Feedback und nehmen den Wunsch nach einer Ausweitung zur Kenntnis. Ihre Zufriedenheit ist uns sehr wichtig, und wir werden ständig daran arbeiten, um Ihren Erwartungen gerecht zu werden und diese zu übertreffen. Danke, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen zu teilen.

Mit freundlichen Grüßen,
Das Opinew Team

July 24, 2023

We had a small issue with our website where the Opinew app was causing a spinning wheel. I chatted them up and they promptly helped resolve the issue.

Triumph Cutters
United States
Over 4 years using the app
Opinew replied December 4, 2023

Hello! We're so glad that you reached out to us with your concern. It's unfortunate that you had to see the not-so-pleasant spinning wheel on your website. We want to assure you, we're always here to support you quickly and efficiently, just like we did this time. It's comforting to hear you're satisfied with the assistance.

Your feedback and experience is crucial to us and we'd love to hear about your future interactions with our app. Thank you for your 5 star rating, it means a lot to the entire team at Opinew.

Best,
The Opinew Team

November 8, 2023

I looked a few reviews apps on the app store & this one was defiantly a winner.

GetX
South Africa
3 days using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to know that you found our Opinew Product Reviews App UGC a winner amongst other apps on the Shopify store! Our team has put a lot of effort into making the app helpful and user-friendly and it's gratifying to hear that it stands out for you.

Your positive feedback motivates us to further improve and keep delivering quality service. If there's anything else you need or any feature you think we could improve, we'd love to hear from you.

Thank you for choosing Opinew.

Best regards,
The Opinew Team

December 20, 2018

So, I got the app. Tomasz was online, instantly helped me integrate my store and amazon reviews and all was done in 10 mins. Highly recommended. Look great.

Nutrusta
Canada
Over 5 years using the app
Opinew replied December 12, 2023

Hello,

We are thrilled to hear about your excellent experience with our app and the support from Tomasz! It's always a pleasure to assist promptly and efficiently, and we're glad you found it beneficial.

Your high recommendation and 5-star rating mean a lot to us. Knowing that everything worked well for you in less than 10 minutes is an affirmation of our goal to provide a seamless experience for our customers.

If you ever require further assistance, do not hesitate to reach back out to us. We appreciate your feedback and positive recognition!

Best Regards,
The Opinew Team

October 10, 2023

Easy to use and great support

Solellampan
Sweden
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We're thrilled to hear that you've found our app easy to use and have had positive interactions with our support team!
Your feedback warms our hearts and fuels our commitment to continue enhancing the Opinew experience.
We truly appreciate you taking the time to review us.

Best Wishes,
The Opinew Team

October 28, 2018

I wish I could rate the support for this app higher than 5 stars! These guys are awesome! Highly recommend.

Dale Audrey Oral Fitness Inc
United States
Almost 5 years using the app
Opinew replied December 12, 2023

Thank you so much for your kind words! We're overjoyed to hear how much you appreciate our support team. You recommending us really means a lot. Always feel free to reach out if you need anything else. Your feedback and satisfaction are paramount to us.

Best Regards,
The Opinew team

November 25, 2019

Excellent APP and service from the team at Opinew. Allowed us to import our existing reviews from Amazon and our website to one website! Thanks again, highly recommended! bcedirect.co.uk

Bristol Communications
United Kingdom
Over 4 years using the app
Opinew replied December 8, 2023

Thank you for the wonderful review! We're delighted to hear that you find the Opinew Product Reviews App useful and that you've had a positive experience with our service. Feedback like yours motivates us to continually ensure that we're providing the best possible service to our customers. It's great to hear that you've found the import feature helpful, too! Thanks for choosing us, and for your recommendation.

Best regards,
The Opinew Team

August 15, 2019

You need to be able to combine your website, Amazon and eBay Reviews. This solution allows you to seamless import external reviews. They also have great customer service - they will respond to your needs. Don't waste your time trying to figure out a free review app that doesn't provide the same features or support.

Daily Dose
United States
Over 4 years using the app
Opinew replied December 8, 2023

We're genuinely grateful for your 5-star review and delighted to hear that Opinew Product Reviews App is meeting your needs in combining your website, Amazon, and eBay Reviews.

It's wonderful to know that you've found the import features seamless and the service provided by our customer support team satisfying. Our team works hard to respond efficiently to the needs of all users and it always gives us pleasure to hear positive feedback.

Thank you for recommending us over free apps that may not offer the same array of features or support. Your recommendations reinforce the value we bring to our users and—and we strive to keep delivering that.

Your feedback is important to us as it motivates us to keep improving our services.

Best,
The Opinew Team

July 15, 2021

Amazing app! Has helped our sales tremendously and the customer service is great! Keep up the good work!

HVAC Premium
United States
Over 4 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that our app has been a substantial help in boosting your sales! It's always our goal to provide excellent customer service, and we're glad to know you've experienced just that. We appreciate your support and encouragement. It's feedback like yours that inspires us to continue improving our service.

Thanks again for your amazing review.

Best wishes,
The Opinew Team.

July 26, 2018

Best App in the store for Amazon sellers! Customer support is top notch to!

Premiumracks
United States
Over 4 years using the app
Opinew replied December 12, 2023

We're thrilled to hear you consider Opinew the best app for Amazon sellers, and that you've been pleased with our customer support! Your kind words fuel our passion to serve you with the best we can offer. Please don't hesitate to reach out to us for any further queries or suggestions. We thrive on feedback from awesome users like yourself.

Best regards,
The Opinew Team