Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 12, 2023

Amazing app for reviews and amazing customer service! They helped me deal with each problem I had quickly and effectively. I was amazed at how quickly they resolved both issues! Definitely recommend this app.

PlayVille
Canada
4 months using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We're thrilled to hear that you've had a positive experience with both our app and our customer service. Your satisfaction is our top priority, and it's truly rewarding to know our efforts in resolving your issues quickly and effectively stood out. Your recommendation means a lot to us, and we're grateful for your support.

Remember, we're always here if you need any further assistance. Your feedback matters and helps us continuously improve.

Best regards,
The Opinew Team

April 28, 2023

Good support.
It's great to work online with such great guys.
They are customizable and very useful.

PMA
Romania
About 1 year using the app
Opinew replied December 4, 2023

Hi there! We're thrilled to hear that you're finding our support helpful and our app useful. We're always here to assist you as best we can and your positive feedback means a lot to us. We hope to keep providing you with customizable solutions for your online endeavors. Thank you for your 5-star review!

Best wishes,
The Opinew Team

May 12, 2023

It is fast and efficient, and the customer service is excellent.
It solved all my problems and helped me get the placements.

GrillPartsReplacement - Online BBQ Parts Retailer
United States
Over 3 years using the app
Opinew replied December 4, 2023

Hello,

Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements.

Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service.

Best wishes,
The Opinew Team

May 23, 2023

I had widgets problems ( i thought). The problem was resolved in a matter of minutes ( 9 mts!)
The app works well for me, just take the time to set all the options.Thank you.

FineOrders
United States
4 months using the app
Opinew replied May 23, 2023

Hi,
Thank you for taking the time to share your experience with our app! We're glad to hear that you were able to quickly resolve your issues with the widgets. We always strive for efficiency in our customer service, and it's great to know that we were able to assist you promptly.

Our support team is always on hand to help with installation or anything else if you get stuck!

- Opinew Customer Success Team

August 30, 2023

Kenan,
We appreciate your efforts.
I tested the app and the support resolved a problem in minutes.
It took me just a few minutes to send a chat message.
Very good support so far!

Ellie Jules
United Kingdom
About 1 month using the app
Opinew replied December 4, 2023

Hello there,
We're thrilled to hear that you enjoyed the efficiency and speed of our support team! Providing prompt solutions for our users is a high priority for us at Opinew, so your feedback is much appreciated. We aim to continue giving you the swift and effective support you deserve.

Once again, thank you for the 5-star review. Every opinion helps us grow!

Warm regards,
The Opinew Team

June 9, 2023

One the best services I have ever seen. Excellent support, very quick response.
They can even help you add widgets for your store if that is not something you are familiar with.

LazyFoodyPot™
Ghana
About 2 months using the app
Opinew replied December 4, 2023

Thank you for the stellar review! We're thrilled to hear you had such a positive experience with our services and found our support helpful. Your specific mention about how we assisted in adding widgets to your store is much appreciated. It’s our aim to make things as easy as possible for our users. We sincerely thank you for your support, and we're here to assist you anytime. Your feedback is crucial in guiding our efforts to continuously improve.
From,
The Opinew Team

August 10, 2023

They solved my issue very quickly and with a lot of professionalism, i'm very happy with their services as well!

Otipets
Spain
4 months using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review! We are thrilled to hear that our team was able to resolve your issue promptly and professionally. Your satisfaction is our top priority and your kind words validate our efforts. Please remember, we're here if you need assistance in the future. Your feedback is key to helping us serve you better. Thanks again for choosing Opinew.

Best regards,
The Opinew Team

July 10, 2023

App is amazing really enjoy it and what it has to offer, The support is incredible, so glad I choose this app!!

Redline Finish
United States
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're enjoying the Opinew Product Reviews App and finding our support incredible. It's fantastic to know that we were your chosen app, and we're here to ensure your experience remains top-notch. Your positive response truly uplifts us here at Opinew. Thank you for taking the time to leave us such a wonderful review.
With appreciation,
The Opinew Team

August 28, 2023

Amazing app with a lot of benefits. Import live & real reviews with photos at ease. Very good customer support.

Fungzy
Slovakia
4 months using the app
Opinew replied December 4, 2023

Hello! Thank you so much for your glowing 5-star review. We're thrilled to hear that you find our app amazing and benefit-rich. It's great to know you've found it easy importing real-time, genuine reviews with photos, and you're happy with our customer support. Your positive feedback encourages and motivates us. We're here to support your journey every step of the way. Thanks again for sharing your experience — it's help like yours that make us grow and improve, day by day.

Best Regards,
The Opinew Team

May 10, 2023

Great service from the Customer Success and Support teams, I had an issue where my Shopify charge wasn't being registered with the app, I was in panic mode but the Opinew team stepped in quickly, reassured me and solved the issue within 10 minutes. They even gave me some freebies for my inconvenience. Recommend!

Plus its great syncing up my Amazon shop reviews to my shopify website. thanks!

glimmerdesignsllc
United States
30 days using the app
Opinew replied December 4, 2023

We're so glad to hear you had a positive experience with our Customer Success and Support teams! It's paramount to us that any issues you encounter are resolved quickly and smoothly, and we're thrilled we could turn your panic into relief. We appreciate your kind words and are here to assist whenever you need us.

The syncing of your Amazon shop reviews to your Shopify website is indeed a feature we take pride in, making it easier for our customers to manage their reviews in one place. We're happy to hear that you've found this feature helpful too.

Your feedback goes a long way in helping us improve and continue delivering top-notch service! We appreciate it a lot.

Best wishes,
The Opinew Team