Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

March 3, 2020

Really good and useful app to import reviews from Amazon quickly. Highly recommended if you want to increase your conversion.

LAB810
France
About 1 hour using the app
Opinew replied December 8, 2023

Thank you for the 5-star review! We are thrilled to know that you find Opinew to be good and useful for the quick import of reviews from Amazon. We appreciate your recommendation and are happy to hear that our app is helping you increase your conversion. We work hard to provide the best service we can and reviews like yours make it all worthwhile.

Once again, thank you for your feedback. It helps us understand what we are doing right and what we can continue to improve upon. Your positive experience is important to us.

Best Wishes,
The Opinew Team.

February 13, 2023

O aplicativo é muito bom e facil de usar, tem a opçao de traduzilo para o portuges. Precisei de suportes e eles atenderem rapido e facil.

Ultra Loja
Brazil
About 1 hour using the app
Opinew replied December 5, 2023

Obrigado pela incrível avaliação de 5 estrelas! Estamos felizes em saber que você achou nosso aplicativo fácil de usar e que a opção de traduzi-lo para o português foi útil. Também é ótimo ouvir que nossa equipe de suporte conseguiu atender às suas necessidades de forma rápida e fácil. Agradecemos o seu feedback, pois ele nos ajuda a continuar melhorando e prestando o melhor serviço possível. Atenciosamente, Equipe Opinew.

September 6, 2019

Fantastic customer support !!
Very Quick to answer. And they perfectly solve my issue about report import.
thank you !!

OTG Officialストア
Japan
About 1 hour using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found our customer support fantastic and quick! Your positive feedback means a lot to us. We are always ready to assist our customers, and we're glad we could help you resolve your issue regarding the report import. We truly appreciate you taking the time to share your experience with us. Thank you!

Best Regards,
The Opinew Team

May 3, 2022

It's so much better than the expensive options.
Great app that helped us centralize our reviews and review requests.

The Paw Land
Poland
About 1 hour using the app
Opinew replied May 4, 2022

Hi,

Thank you for taking the time to share your experience with us and we're glad to hear you were able to centralize all your review management needs!

We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.

Have a wonderful day!
Customer Success Team | Opinew

August 28, 2021

Great functional app, great support and easy to set up. Well, what's not to love about it! Thanks Opinew.

OS Meatshop
Belgium
About 1 hour using the app
Opinew replied December 6, 2023

We're thrilled to hear you're loving our Opinew Product Reviews App UGC. Your words absolutely made our day. It's great to know you found our app functional, easy to set up, and our support helpful. We always strive to deliver the best for our users. Please continue to enjoy using our app and don't hesitate to share more feedback anytime. We're always here to assist you. Thanks a lot for your 5-star rating!

Best wishes,
Opinew Team

October 27, 2022

very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.

Lavelo Bikes
China
About 1 hour using the app
Opinew replied December 5, 2023

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.

If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.

Best wishes,
The Opinew Team

August 19, 2020

amazing app.

Freestyle Foot Wear
United States
About 1 hour using the app
Opinew replied December 6, 2023

We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.

Best Wishes,
Opinew Team

November 19, 2020

Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.

Onebttl
Hong Kong SAR
About 1 hour using the app
Opinew replied December 6, 2023

Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.

Best Regards,
The Opinew Team

October 29, 2022

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Vallerta
United States
About 1 hour using the app
Opinew replied December 5, 2023

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.

- The Opinew Team

August 26, 2022

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
Netherlands
44 minutes using the app
Opinew replied December 5, 2023

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team