Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

August 26, 2022

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
Netherlands
44 minutes using the app
Opinew replied December 5, 2023

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team

August 18, 2022

Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.

Handdrawnhorse.com
Germany
44 minutes using the app
Opinew replied December 5, 2023

Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review!

Best wishes,
The Opinew Team

April 7, 2019

Great app, got reviews within a few seconds of installing it from previous customers. Prior to this, I was requesting customers to leave reviews on Facebook, only a few were willing, but this is much easier for my customers. Very quick response to my questions as well. Sets up very quickly. Thanks

Leatherpunk
United States
43 minutes using the app
Opinew replied December 11, 2023

Hi! We're delighted to hear that you found our Opinew Product Reviews App UGC beneficial and easy to use. It's great that you've quickly started seeing more reviews from your customers! We always strive to deliver speedy responses to all questions to ensure you get the best experience. We really appreciate your feedback, it helps us to continue improving and providing a better service. Thanks a lot once again for the stellar review!

Best regards,
The Opinew Team.

August 12, 2022

App runs flawlessly and the support team is very quick at sorting out your problems, even on the free plan!

Toonpish
United Kingdom
42 minutes using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app flawless, and appreciate your kind words about our support team. We strive to provide quick and efficient service to all our users, regardless of their chosen plan. Your positive feedback motivates us to continue doing our best. Thank you for choosing and supporting Opinew.

Best regards,
Opinew Team

October 7, 2020

Looks good so far. Like the Amazon review import feature and review requests via email. Looking forward to completing integration.

Sper Scientific Direct
United States
40 minutes using the app
Opinew replied December 6, 2023

Hello! Thanks a lot for your 5-star rating and positive feedback. We're thrilled to know that you find the Amazon review import feature and the review requests via email helpful. We hope the integration process runs smoothly for you. If any questions or concerns arise during the process, please do not hesitate to reach out to our support team. Your feedback is crucial to us.

Best Regards,
The Opinew Team

May 1, 2020

Easy to install and set up! Seems great so far! Looking forward to see how it works overall! The only reviews I have now are on FB and I want t drive more customers to my website.

Lucky 13 Creations US
United States
40 minutes using the app
Opinew replied December 8, 2023

Hello,

Thank you for your fantastic 5-star review! We're glad to hear that the installation and setup of Opinew Product Reviews App UGC was easy for you. It's exciting to know that you're eager to see how it works overall.

We definitely understand the value of driving more customers to your website and we're sure our app will be a big help. Please do not hesitate to reach out if you need any assistance on how to maximize your use of our app. Finally, we sincerely appreciate your feedback as it helps us provide a better experience to all our app users.

Thanks again and good luck with your business!

Best,
The Opinew Team

August 12, 2020

just installed app so far so good, I will update at a later date for a more experienced review. ....

BigGuy Distributors
Canada
39 minutes using the app
Opinew replied December 6, 2023

Thanks for giving the Opinew Product Reviews App a go and for your initial 5-star rating! Your early feedback is highly appreciated. We are thrilled that things are running smoothly so far.

Once you've had more time to explore the app and its features, we invite you to share your insights and experiences. This would be incredibly helpful not only for us but for our entire community of users.

Thanks again for your positive start with us. We look forward to hearing from you in the future!

Best regards,
The Opinew Team

March 3, 2020

NO COMPLAINTS. Good app. Very Clean. Optimized. Easy to use. Nice design options for reviews too!

LÜM CO
United States
38 minutes using the app
Opinew replied March 3, 2020

Thank you for the kind words. Remember if you need any help just get in touch via the live chat inside the app.

Enjoy the app!

February 3, 2021

very customisable, had an issue which was easily solved thanks to the very response chat system, easy to install and work with couldn't be happier nice simple instructions and layout system fantastic service

MirrorForest
United Kingdom
37 minutes using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying our customizable features and found our chat service responsive! Your experience is exactly what we aim for with Opinew. We're pleased that you find our app easy to install and the instructions straightforward. Your happiness with our service motivates us. We appreciate your kind words and the perfect star rating!

Your reviews fuel us to improve continuously. Thanks again for the feedback!

Best Wishes,
The Opinew Team

Edited December 12, 2022

AMAZING EXPERIENCE!
I am new to the shopify world and a friend of mine referred me to this app.
WOW! Literally I installed the app and 30 seconds later the customer service reached out straight away to help me.
They installed the widget on my page for me with zero effort.
I look forward to receive many reviews in my store.

gmtzero
United Kingdom
33 minutes using the app
Opinew replied December 12, 2022

Hi,

Thank you for your kind words and for taking the time to leave a 5🌟 review. We are delighted to hear that you had a positive experience with our app and that our customer service team was able to assist you quickly and easily. We are committed to providing excellent support to our customers and we are glad that we were able to help you get started with our app.
We look forward to seeing your store thrive and receiving many more reviews in the future. Thank you for choosing our app!

Have a lovely day,
Opinew team