Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited December 12, 2022

AMAZING EXPERIENCE!
I am new to the shopify world and a friend of mine referred me to this app.
WOW! Literally I installed the app and 30 seconds later the customer service reached out straight away to help me.
They installed the widget on my page for me with zero effort.
I look forward to receive many reviews in my store.

gmtzero
United Kingdom
33 minutes using the app
Opinew replied December 12, 2022

Hi,

Thank you for your kind words and for taking the time to leave a 5🌟 review. We are delighted to hear that you had a positive experience with our app and that our customer service team was able to assist you quickly and easily. We are committed to providing excellent support to our customers and we are glad that we were able to help you get started with our app.
We look forward to seeing your store thrive and receiving many more reviews in the future. Thank you for choosing our app!

Have a lovely day,
Opinew team

October 9, 2020

Love ittttttttttt - utterly fantastic (left for benefits - bad bad bad lol ba ta tfiusehfjshdjfhsjjhh

WearYourPhone
United Kingdom
29 minutes using the app
Opinew replied December 6, 2023

Hi there! Your enthusiasm shines through in your review and we're beyond thrilled to hear that you're finding our Opinew Product Reviews App fantastic. That being said, we noticed some unreadable strings of text in your review, which made it a tad unclear to us.

If there's something about the app that you're not happy with, we'd really appreciate more details. Your input is what helps drive us to improve our app, and make it better for users like you.

Thanks again for the five-star rating!

Best wishes,
The Opinew Team

December 25, 2020

Good, customer service is fast to solve the import review. Thank you very much
we will cooperate will you in the long .

Korea CreatorBUBU Store
South Korea
20 minutes using the app
Opinew replied December 6, 2023

We're excited to hear that our customer service team was able to help you quickly with your review imports. Thank you for your kind words and the 5-star review, it's truly appreciated. We look forward to a long-lasting cooperation with you. Your feedback is incredibly important to us as it helps us continue to improve our services and provide you with the best possible experience.

Best,
The Opinew Team

December 2, 2021

Very helpful team. Despite a few bumps, they still had the patience to help us get things sorted. Very appreciated.

Highland Parking Services
United States
19 minutes using the app
Opinew replied December 5, 2023

Hello,

We're heartened to hear that you found our team helpful and patient. We believe in sticking with our users through thick and thin, and we're glad to know that we were able to sort things out for you. That said, we're sorry to hear that you faced a few bumps along the way. We continually strive to enhance our users' experience, and we'll use your feedback to make our service even smoother.

Thank you again for taking the time to share your experience. Your feedback truly helps us to improve.

Best regards,
The Opinew Team

May 26, 2020

I am only rating the installation process and guidance which is seamless. I have not used the APP yet.

Red Suricata
United States
7 minutes using the app
Opinew replied December 8, 2023

We really appreciate your amazing rating and feedback regarding your installation experience with the Opinew Product Reviews app. We are thrilled to hear that the process was seamless for you! Since you mentioned that you haven't started using the app yet, we are excited to hear about your experience when you do, as we prioritize user satisfaction. Please don't hesitate to share your findings or get in touch with our support team for assistance when you start using the app. Your feedback greatly helps us improve and provide a superior user experience. Thanks once again from the entire Opinew team.

November 9, 2022

Great app. Very easy to use. The team is processional and very helpful. Daniel has been very responsive and ready to assist.

QENZ Store
Lebanon
4 minutes using the app
Opinew replied December 5, 2023

We're thrilled to know that you're finding our app easy to use and appreciate our professional team! It's good to hear that Daniel could provide the responsive help you needed. We're committed to ensuring our users get the most out of the Opinew Product Reviews App. Do keep us posted if there's anything else we can do for you. We're here to support you! Thank you for your 5-star review!

Best,
The Opinew Team

October 10, 2018

I LOVE this app! I downloaded and tried all the top review-importing apps, and this is by far the best one. Their support is fantastic, too - I had a very custom issue and the support was above and beyond: they responded right away, made what I wanted possible, and then fixed a few other things about my store on the fly (I didn't even have to ask). Super impressed.

aunt-margarets-baked-cookies
Canada
Opinew replied December 12, 2023

We're absolutely thrilled to hear that you love our app! Your kind words and appreciation mean the world to us. We strive to deliver top-notch service and we're glad that you had such a phenomenal experience with our support team. Your satisfaction is our utmost priority, and we're delighted to hear that we not only addressed your issues effectively but also were able to add value to your store. Thank you for taking the time to share your feedback and we promise to keep up the exceptional service. Remember, we're here for you anytime!

Best Regards,
The Opinew Team

April 25, 2019

Love the Oberlo integration! Had some issues getting it setup but the support team was right there to assist! Couldn't ask for a better experience :)

Rave Supply
Canada
Opinew replied December 11, 2023

We're absolutely thrilled to hear that you love our Oberlo integration! We believe in offering the best support to our clients, and we're glad we could assist you with the setup. It warms our hearts to see that you had an enjoyable experience.

Please don't hesitate to reach out if you face any other issues or have more feedback - it lets us know how we can keep enhancing your experience with us. Thanks a lot for your bright 5-star review!

Best regards,
The Opinew Team

February 24, 2021

Their support is great, app has awesome features even the free version! Definitely recommend to anyone looking for a review app.

Oveauty
Canada
Opinew replied December 6, 2023

Thank you so much for your wonderful review! We're thrilled to hear you're finding value in our app and that our support team could assist you. It's comments like these that drive us to continue improving our services. And coming from someone who recommends Opinew to others, it truly means a lot to us. We appreciate the time you took to leave us this feedback; it is invaluable in helping us understand our users' experiences better.

With sincere thanks,
The Opinew Team

April 25, 2022

Great app and fantastic support team!! I contact the support team whenever I need help and they are super quick to help fix the problem!

Loveyloos
Canada
Opinew replied April 25, 2022

Hi there,

Thank you for sharing your experience with us! We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!
If you need anything in the future, please reach out and we'll be happy to help.

Customer Success Team | Opinew