Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 2, 2020

I had been searching for months to find an app that would allow me to integrate reviews from across the multiple sales channels (Shopify, Amazon, etc) in which I operate. Ever since installing this app my sales have skyrocketed. And, the service/support from the Opinew team has been outstanding. They get back to me fast (even on weekends) and are very responsive and accommodating.

Could not recommend this app more!

Stone Relief
United States
Over 3 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that Opinew has been a game changer for you! Our goal has always been to help our users manage and integrate reviews from different sales channels effortlessly, and it's truly reassuring to hear it has boosted your sales. Your comments about our support team are very much appreciated; we strive to provide prompt and comprehensive support at all times.

Thank you for taking the time to leave such a positive review. Your feedback makes everything we do worthwhile. Keep reaching out to us whenever you need, we're here to assist you!

Best Wishes,
The Opinew Team

October 6, 2020

I just installed the app and I like all of the options available. Not sure how to set it all up yet, but it automatically informed tech support that 3 items are still in need of setup.

Raindrops Resort
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying the variety of options our app provides! Thank you for your 5-star rating. We understand that setting up can be a bit overwhelming at first, but rest assured, help is on the way. Our tech team has been alerted about the pending setup items and they will reach out to assist you.

Please explore the app and if you have any questions or need further assistance, don't hesitate to reach out to us through the app's support function. We assure you that our aim is to make your experience with Opinew as seamless as possible.

Your feedback is essential to us. Thank you for taking the time to review our app.

Best regards,
The Opinew Team

October 23, 2021

Great customer care - help with any problem and figuration. Going on 3 years with this app and super pleased

Diligo
United States
Over 3 years using the app
Opinew replied October 24, 2021

Hi there,

Thank you for taking your time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers.

Feel free to drop us a message via the Live Chat button if you need any help.

Have a wonderful day!

Customer Success Team | Opinew

May 12, 2023

It is fast and efficient, and the customer service is excellent.
It solved all my problems and helped me get the placements.

GrillPartsReplacement - Online BBQ Parts Retailer
United States
Over 3 years using the app
Opinew replied December 4, 2023

Hello,

Thank you so much for leaving us a 5-star review! We're delighted to hear that you found our app to be fast and efficient, and that our customer service was able to assist you in resolving your issues. Your satisfaction is our top priority and it's wonderful to hear we've been able to aid in securing your placements.

Once again, thank you for your positive feedback. Your support truly inspires us to keep improving our service.

Best wishes,
The Opinew Team

Edited April 13, 2023

A great app, very simple to use and the best option for your store on Shopify. The support is brilliant and replies very quickly as well.

Best Old Games
United States
Over 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App UGC beneficial and easy to use! Our aim has always been to provide a simple, user-friendly experience along with top-quality support to all our users, so we're glad that's shining through in your interactions with us. Thanks for taking the time to share your thoughts and choosing Opinew as your preferred option for your Shopify store. Your feedback significantly contributes to our continuous effort to serve better.

Best wishes,
The Opinew Team

November 25, 2019

I have been using this up for 2 months now. I works really good for letting people give reviews. I would love if customers could add more than 3 photos and also visitors should be able to click on a photo review and see it up close.
Overall, great App

Orix Store
France
Over 3 years using the app
Opinew replied December 8, 2023

Thank you for the high rating and your thoughtful review! We're glad that you've been finding value in our app for the past 2 months.

Your feedback about the photo reviews is greatly appreciated. We understand how allowing customers to add more photos and enabling visitors to view these photos up close would enhance user experience. Rest assured, your suggestions have been noted and will be considered for future updates of our app.

Feedback like yours is essential for us to continue improving. Once again, thank you for sharing your thoughts.

Cheers,
The Opinew Team

February 6, 2020

Great app! Tech support is the best! I should've installed this app a long time ago. Imported product reviews with pictures from amazon & ebay had no issue at all. Highly recommended! Looking forward to getting another useful app from this developer!

G6 Collection
United States
Over 3 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding our app useful, and that our tech support could assist you seamlessly! Your kind words about our app and the team have indeed left us inspired. It's wonderful to know that you were able to import product reviews with pictures from Amazon & eBay with no issues. We greatly appreciate your recommendation!

Rest assured, we are consistently working on enhancing our software and delivering high-quality apps to users like you. Your feedback plays a key role in this, so thank you for taking the time to share it. Stay tuned for more helpful apps from us!

Best wishes,
The Opinew Team

June 11, 2020

Great support team! They always solve my problems in minutes. Thanks for your help guys. Highly recommended.

Silk & Shine
United Kingdom
Over 3 years using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear about your positive experience with our support team! They truly are dedicated to resolving any issues our customers face in a swift and efficient manner. Hearing that they've lived up to that standard with you makes us incredibly happy.

Your recommendation and kind words mean a lot to us. We're ever ready to assist you whenever you need our help. Your feedback is a driving force in our constant effort to improve.

Thanks a million!

Best,
The Opinew Team

November 27, 2018

best service ever!! They are very nice, please feel to ask for help
I would recommend them~~~~~~~~~~~~~~~~

Morsen
Hong Kong SAR
Over 3 years using the app
Opinew replied December 12, 2023

Hello!

We're thrilled to hear that you've had a positive experience with our service. It's always our goal to be as helpful as possible, so it's amazing to know that we hit that mark for you.

We really appreciate your recommendation and want you to know that we're here to assist you anytime you need us. Your feedback is of great importance to us. Thank you again for the 5-star review!

Best,
The Opinew Team

March 13, 2020

Great app. Support team is always on it within minutes if anything goes wrong. Plus there are no other apps with this many features,

Aroma River
United States
Over 3 years using the app
Opinew replied December 8, 2023

Hello,

We're absolutely thrilled to hear you find our app to have a wide array of features and that you're satisfied with the swift responses from our support team. Your positive review really made our day! It's always rewarding to hear good things from our users.

Stay tuned for even more user-friendly features coming your way soon! Keep the feedback coming - we always strive to make your experience better.

Thanks again for your 5-star review!

Best wishes,
The Opinew Team