Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

July 4, 2018

I have been an Amazon seller, both in the USA and Canadian Marketplaces, for over a couple of years now; and just recently I activated my Shopify online store. Now as any online seller knows, reviews provide the social proof buyers need to make an informed buying decision. Starting a new online store (i.e. my Shopify store) and no reviews means poorer sales until those reviews come in organically. The wonderful and most amazing feature for me of the Opinew Product Review app is that this app allows me to import and synchronize, with a few simple clicks, all my Amazon reviews (not from only one marketplace, but from both my Amazon USA and Canadian Marketplaces!!!!). With this Opinew feature I can leverage all my Amazon reviews to provide the social proof to my Shopify store customers they need to make an informed buying decision. Very sweet. Let me also add the customer service provided by Opinew is absolutely awesome. They go over backwards, forward, and them some to please their customers. They're great. Love love the Opinew Product Reviews app!

Priya Spa Inc Usa
Canada
Over 3 years using the app
Opinew replied December 12, 2023

We're thrilled to hear that you're finding Opinew Product Reviews App so beneficial for your Shopify store! It's great to know that our feature allowing you to import and synchronize Amazon reviews from multiple marketplaces has added value to your selling process. Providing social proof for your customers is indeed a crucial aspect for any online store. We're dedicated to ensuring that our customer service is top-notch, so knowing that you've found it awesome really warms our hearts. Thank you for sharing your experience and for loving our app! Your feedback plays a vital role in our continuous improvement.

Best wishes,
The Opinew Team

May 19, 2021

the app is easy to use, great customer service! Showing all the reviews automatically or you can feature or hide the review by your choice

Lovy Bikinis
United States
About 3 years using the app
Opinew replied December 6, 2023

Hello, thank you so much for your wonderful review and 5-star rating! We're thrilled to hear that you found our app easy to use and that you appreciate our customer service and the flexible features of our review display system. We always strive to ensure our users have the best experience possible.

Praise like yours motivates us to keep enhancing our products and services. It's always great to hear when we meet our user's expectations. Do let us know if you have any suggestions or more feedback, as it helps in our continuous efforts to serve you better.

Best regards,
The Opinew Team

February 13, 2022

Great app. Much needed for a startup that has no reviews. Helps give customers ease of mind before purchasing.

Silver Hill Sales LLC d/b/a Ergoway LLC
United States
About 3 years using the app
Opinew replied December 5, 2023

Hi there,

We're delighted to hear that you find our app beneficial, especially as a startup. Giving your customers peace of mind before they purchase is exactly what we aim for. Thank you for your 5-star review. It really motivates our team to deliver the best service possible.

Remember, we're here for you if you need any help or have further suggestions to improve our application.

Best wishes,
The Opinew Team

May 29, 2023

We have been using this software for some time and have been very pleased. We did a theme update and a previous review software code was left behind causing issues for the updated install. Daniel helped us get the code re-installed and also corrected a previous problem from another review software we had as well. Thank you!

Brewing America
United States
About 3 years using the app
Opinew replied May 30, 2023

Hi,
Thank you for taking the time to share your positive experience with us. We're pleased to hear that you've been satisfied with our software and the support provided by our team, specifically Daniel.

We sincerely appreciate your continued trust in our service. We're here to support you anytime and look forward to continuing to meet your needs.

- Opinew Customer Success Team

December 19, 2018

Nice costumer service.
Thomaz was very proactive on helping me set my app and widget. lets test! :)

Supa-Peg Australia
Australia
About 3 years using the app
Opinew replied December 12, 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Thomaz. We take pride in our proactive approach to assistance and are glad to see it reflected in your interaction! We can't wait to know your thoughts after testing our app and widget. Your feedback is instrumental in our ongoing efforts to improve the user experience. Thanks for choosing Opinew!

Best Regards,
The Opinew Team

December 9, 2020

Honestly the best app so far! Customer service is amazing and was able to help me put the code on my website properly! Worth the price for the social proofing and ability to design it to fit your brand!

Layered By Jewels
United Kingdom
About 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our app to be the best so far! We take pride in our customer service and are glad to hear that they were able to assist you effectively. It's fantastic to know that you appreciate the social proofing as well as the design flexibility of our app. We believe these features truly add value to your brand's digital presence. Thanks for the high praise and the 5-star rating! Your feedback fuels our commitment to keep improving and delivering great service.

Best Wishes,
The Opinew Team

March 22, 2021

I use it on 2 stores and has help me build a 10K + growing business thanks to the credibility of my own clients.

F1TNERGY
United States
About 3 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that Opinew has been instrumental in the impressive growth of your business! It's truly rewarding to see our product reviews app contributing positively to your success across two stores. Your feedback reminds us of why we do what we do. We're committed to making sure our app continuously serves your business needs, so feel free to share any suggestions or areas of improvement. Thanks for being an integral part of our Opinew community.

Best Regards,
Opinew Team

April 9, 2020

Definitely the best review app out there. Very helpful&professional staff. Would highly recommend, you get free reviews ;)

The Inner Color
United States
About 3 years using the app
Opinew replied December 8, 2023

Thank you so much for your kind words and five-star rating! We're delighted to see that you find our app to be the best and that our staff has been able to assist you well. Your feedback makes a difference because it helps us know we're on the right track. We too believe that those free reviews are quite a catch!

Again, thank you for recommending Opinew, and we look forward to continue serving you!

The Opinew Team

October 17, 2023

its easy

upship
United Kingdom
About 2 months using the app
Opinew replied December 4, 2023

Hello! It's great to hear you find our app easy to use. Effortless user experience is one of the goals we strive for. Your feedback means a lot to us. If you need any assistance or have any suggestions, don't hesitate to reach out. Thanks for the 5-star rating!

Best,
Opinew Team

November 1, 2019

Looks great so far! I just installed and I had been looking for a way to display my ebay feedback. This looks like it will do the trick!

Hype Stew Sneakers Detroit
United States
Almost 3 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're enjoying the Opinew Product Reviews App so far! It's great to know that our app meets your needs, especially in displaying your eBay feedback. Remember, if you have any questions or need any assistance along the way, don't hesitate to reach out to our support team. Thank you for your 5-star review, your feedback drives us to constantly improve and serve you better.

Best Regards,
The Opinew Team