Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

September 17, 2023

Nice and fast customer service! Tank you Khushbu !

Arhigh
Germany
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you found our customer service fast and efficient! Our team, including Khushbu, really strives to deliver exceptional service to every user. We’re so glad it hit the mark with you. Thank you so much for the 5-star rating, it’s greatly appreciated! Your feedback helps us to keep delivering the standard you’ve come to expect from Opinew.

Best wishes,
The Opinew Team

July 21, 2023

Romona helped us solve our issue virtually immediately. Great customer support. I use Opinew for all my stores.

Trek Tech Gear
United Kingdom
21 days using the app
Opinew replied December 4, 2023

We're thrilled to hear that Romona was able to provide you with excellent support quickly. Our team aims to provide the best service and your feedback reaffirms the hard work we put in. It's encouraging to know that you use Opinew for all your stores. Your support and trust in us is greatly appreciated! Thank you!

The Opinew team.

October 11, 2023

Great application, perfect customer service. I recommend it.

Streetwear Society Store
France
4 days using the app
Opinew replied December 4, 2023

Hi, thank you so much for your 5-star review! We're thrilled to hear that you think our application is great and customer service is perfect. Your recommendation means a lot to us. We are committed to continuing to provide high-quality service to awesome customers like you. Thanks again for sharing your experience working with Opinew.

Best Wishes,
The Opinew Team

November 6, 2023

super men

Majk shop
Netherlands
5 months using the app
Opinew replied December 4, 2023

Hello,

Just like Superman, we aim to deliver top-notch services! We're thrilled to know you gave us a super 5-star rating. Your positive feedback really makes our day. Thank you!

If you ever need any assistance or have suggestions, we're here to hear from you. Your input helps us continually improve our services.

Best wishes,
The Opinew Team

September 6, 2023

Emira is AWESOME!

Fixed the problem I was facing quick! Under a couple of minutes.

Mindless Shoppers
Australia
6 days using the app
Opinew replied December 4, 2023

Hello, thank you so much for your 5-star review! We're thrilled to hear that Emira was able to help you out and resolve your issue in such a timely manner. We pride ourselves on our efficient, friendly support team, and Emira will surely be glad to hear about your positive feedback. Please don't hesitate to reach out again if you have any more issues or questions. We appreciate your feedback and your use of Opinew Product Reviews App UGC. Cheers from the Opinew Team!

May 27, 2023

they are very supportive especially nick. the features are absolutely best in the market, highly recommended

Fecce
India
23 days using the app
Opinew replied May 30, 2023

Hi,
We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market!

We truly appreciate your recommendation and look forward to continuing to serve you.

- Opinew Customer Success Team

May 15, 2023

I was able to install it on Shopify successfully and have their support team help me. The reviews bring more credibility to my newly-launched website.

AVERO
Brazil
4 days using the app
Opinew replied December 4, 2023

Hello,

Thank you for giving us a 5-star rating and for your kind words. We're glad to hear that our app was easy to install and our support team could assist you. It's fantastic that your reviews are adding more credibility to your website. Your feedback is a big help to us in ensuring we're meeting our users' needs.

Thank you again for taking the time to share your experience.

Best wishes,
The Opinew Team

May 15, 2023

Support was quick to respond to my questions.
Daniel has the best support team that I have ever encountered

ZenMigraine
Canada
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing.

Your feedback is extremely important to us and it helps us continually strive for outstanding service.

Thank you again for your amazing support!

Best Regards,
Opinew Team

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Reemus B
United Kingdom
About 2 hours using the app
Opinew replied August 23, 2023

Thanks so much for the glowing review.

Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding.

However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets.

Here's to many years of review success!

- Opinew Customer Success Team

Edited May 27, 2023

Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.

ashdongolf
United States
About 1 month using the app
Opinew replied May 30, 2023

Hi,

Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.

Best wishes,
- Opinew Customer Success Team