Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 1, 2021

Doing the 14 day trial and so far it's been fairly easy to work with and customer support has been fast and efficient in getting it up and running in my store :)

.geeky shroom|
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you're enjoying your 14-day trial and found our app easy to work with! It's great to know that our customer support team was able to assist you promptly. Your satisfaction is crucial to us, and we are glad we could help you get things up and running swiftly in your store.

Thanks a lot for taking the time out to let us know how we're doing. We greatly appreciate your feedback, as it affects our efforts to serve you and other users better.

Best regards,
The Opinew Team

July 30, 2020

Super easy to use! Customer service is lightning fast and very helpful durning the startup process. Highly recommend!

RenewedMacs.com
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear your positive feedback and thank you for your 5-star rating! We strive to make the Opinew Product Reviews App UGC as user-friendly as possible and we're glad to know it's been easy for you to use. We continually work towards enhancing our customer service experience, and your acknowledgement is much appreciated. Thank you for recommending us! Your feedback helps us continue to provide the best service possible.

Best Wishes,
The Opinew Team

April 28, 2020

TOP! Thank you very much for this excellent App! Will tell it a few of my seller friends :-) Got imported all of our amazon reviews

MARAPON®
Germany
Over 2 years using the app
Opinew replied December 8, 2023

Hello!

We're thrilled to hear that you're loving Opinew Product Reviews App UGC and finding it excellent. That's exactly what we strive for! Your words of appreciation mean a lot to us.

It's great to hear that you've successfully imported all your Amazon reviews. Spreading the word to your seller friends is the best compliment we could ask for. Thank you!

Remember, your feedback always drives us to continue refining and improving.

Best regards,
The Opinew Team

October 8, 2018

This App is great for moving your reviews from Amazon or Ebay.
They have great support and everything works as advertised.

The Sticker And Decal Mafia
United States
Over 2 years using the app
Opinew replied December 12, 2023

We're delighted to hear that our Opinew Product Reviews App UGC has been helpful for transferring your reviews from Amazon or eBay. Your acknowledgment of our support team's efforts and the app's functionality is thoroughly appreciated! In our mission to continually enhance user experience, your feedback plays a key role. Thank you for taking the time to leave us this fantastic review.

Best Regards,
The Opinew Team

May 27, 2020

haven't used the app long, but seems great and needed support straight away and got it. 100% customer support . thanks guys

Raise a glass
United Kingdom
Over 2 years using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you're having a positive experience with our app, even in the early stages of use. It's great that our customer support team was able to assist you right away - we are here for you whenever you need.

Your satisfaction is important to us and we promise to continue providing excellent service and a valuable app. Do feel free to share any more details or feedback as you continue using our app.

Your high praise encourages us to strive for even better standards. Thanks for choosing and trusting Opinew!

Best regards,
The Opinew team

Edited September 27, 2023

Awesome tool! The support team was very helpful specially for users who aren't really that much of technically aware of using such tool. Great job! Kudos!

Historic Prints
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hello! We're thrilled to hear that you find our tool awesome and our support team helpful. Your kind words mean a lot to us! Thank you for your amazing feedback and your 5-star review. We will continue doing our best to ensure you get the most out of our app. If there is anything else we can assist you with, don't hesitate to let us know. Your feedback plays a significant role in our continuous improvement and we are always here for you.

Best,
The Opinew Team

April 10, 2021

App works nicely to integrate reviews from Amazon. The customer service on installing the widgets on our theme was excellent, and made this process much easier.

Patrol Academy
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear you're pleased with Opinew's Amazon integration feature and our customer service! We completely agree that easy and efficient widget installation can make the entire process so much smoother.

Your positive feedback motivates us to continue striving for superior service. Do reach out if you have any further suggestions or need assistance. Your input always helps us improve.

Best,
The Opinew Team

August 26, 2021

Had issues installing the widgets on my page but they helped me out and got it working immediately. Thank you!

Catzio
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that our team could help you with the widget installation process! It's our aim to make sure your experience with Opinew Product Reviews App UGC is as smooth as possible. We really appreciate your positive feedback. We understand there were some initial issues, but we're glad we could solve them promptly for you. Please don't hesitate to reach out if you need any more help in the future. Our team is always here to assist you. Thank you for using our app!

Best wishes,
The Opinew Team

May 19, 2022

A nice app for getting your reviews on flick. We have the overwhelming majority of our customer reviews on Amazon. Being able to transfer it quickly to Shopify is a pretty big deal for us as far as social proof goes, and Opinew does the job pretty well. There was a small nuance/question with the review importing process so we turned to the customer support for help. Literally within minutes got the reply that solved the issue. Haven't tried all the features, but so far it has been a good overall experience.

SuperSelf Nutrition
United Kingdom
Over 2 years using the app
Opinew replied May 20, 2022

Hi,

Thank you for leaving us this awesome 5-star review! It's great to hear you were able to import all your Amazon reviews and that the support team hit the mark for you.
Don't forget to keep a track of your influenced revenue in your dashboard so that you can see much of your business has benefited from your reviews!

Have a wonderful day,
Customer Success Team | Opinew

July 11, 2022

Opinew is a great review app, we love that it provides a Q+A section as well. Customer Service is always extremely helpful and quick with responses.

Pink Stork
United States
Over 2 years using the app
Opinew replied July 12, 2022

Hello there,

We really appreciate you taking the time to share your experience with us! It's awesome to hear that you found our product useful and we hope it will have a positive impact on your business.

Thank you very much for your continued support of Opinew. We're happy to hear you're having a fantastic time with us.

Have a lovely day!
Customer Success Team | Opinew