Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 11, 2022

Opinew is a great review app, we love that it provides a Q+A section as well. Customer Service is always extremely helpful and quick with responses.

Pink Stork
United States
Over 2 years using the app
Opinew replied July 12, 2022

Hello there,

We really appreciate you taking the time to share your experience with us! It's awesome to hear that you found our product useful and we hope it will have a positive impact on your business.

Thank you very much for your continued support of Opinew. We're happy to hear you're having a fantastic time with us.

Have a lovely day!
Customer Success Team | Opinew

September 1, 2021

We've been using this app for a year or so. We really like it. Both the questions feature as well as the review have helped our product pages.

Culinesco, LLC
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you've had such a positive experience using Opinew for the past year! It's wonderful that both the questions feature and the review function have been valuable additions to your product pages. Thank you for taking the time to leave us a 5-star rating and for sharing your feedback – it truly helps us to maintain high standards and ensure our users are satisfied with our app.

Your ongoing support is greatly appreciated, and we look forward to continuing to work with you.

Best Regards,
The Opinew Team

May 11, 2020

Made importing Amazon reviews super easy! Had an issue installing the app and got super quick help from support. Would highly recommend.

BlueVoy
United States
Over 2 years using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found importing Amazon reviews with our app to be such a breeze! Your recognition of our support team's quick response is also greatly appreciated. We are always here to help. Recommendations like yours truly make a difference and we're glad that we met your expectations. Thanks for choosing Opinew.

Best,
The Opinew Team

July 28, 2021

I absolutely love this app! Makes importing reviews super simple. I have contacted the support team twice in the 1.5 years I've been using Opinew - immediate response and solution within 10 minutes. I am a small business and it's sometimes hard to get all customers to leave reviews or even to show a picture with their review. This app supports my business in that aspect.

Amberry Boutique
United States
Over 2 years using the app
Opinew replied August 3, 2021

Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.

Feel free to drop us a message via the Live Chat button if you need any additional help.

Have a wonderful day!

Customer Success Team | Opinew

Edited July 28, 2021

Easy setup, easy migration to get our previously established reviews imported from our last app, good customer service. So far so good on our website

BlueBiology
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We’re delighted to hear that you found the setup and migration process easy! It's wonderful to know that our customer service team was able to assist you along the way. We're happy to see the app working well on your website.

Your feedback reaffirms the hard work we put into ensuring a seamless experience for our users. Thanks for taking the time to share your positive impressions!

Best,
The Opinew Team

October 22, 2020

Great apps, has all the functions I need, and support was super responsive, and very helpful in resolving issues. this is a must have app for establishing trust from buyers especially if you have loads of reviews from Amazon and ebay etc.

ALPHA MOTO
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're so glad to hear that you're finding our Opinew Product Reviews App UGC useful - with all its functions aligning with your needs. It's fantastic to know that our support team has been able to help out, as we aim to be responsive and problem-solving at all times. We totally agree, trust is critical for businesses, and the ability to gather and manage reviews from platforms like Amazon and eBay can certainly add to that.

Thank you for taking the time to leave this great review. Your feedback helps us continue to provide the high level of service and support we aim for!

Best wishes,
The Opinew Team

July 6, 2020

Great communication & super user friendly - just installed the app and imported the reviews to my products easily ... very recommended A++

WishfulMarket
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear that you had a positive experience with our Opinew Product Reviews App! It’s wonderful to know our app is living up to its aim of being user-friendly and efficient. We're grateful for your recommendation and your top marks. Our team is dedicated to giving you the best user experience possible. We appreciate your feedback as it motivates us to continue improving our app for our users.

Best Wishes,
The Opinew Team

Edited March 30, 2020

Best free review app there is. They grow along with you. They charge only after you reach a certain number of orders which are commendable. I love how fast the support is, Tomasz went out of his way to help me out at every single instance. It couldn't have been any better experience.

KoolBlend®
India
Over 2 years using the app
Opinew replied December 8, 2023

Thank you so much for your kind words and perfect rating! We are thrilled to hear that you're finding Opinew to be the best free review app and that you appreciate our growth model. We dedicate ourselves to support like Tomasz's so it's very gratifying to hear it has made a difference for you. Your feedback boosts our spirits and motivates us to keep taking customer experience to the next level. Thanks again, and we look forward to continuing to grow together.

Best regards,
The Opinew Team

February 3, 2022

So far it's great - Opinew's bringing us generated user content with photos and videos and a great dashboard to measure the results.
Excited about the pushing my already amazing store into a higher gear with your app!

Leveret Clothing
United States
Over 2 years using the app
Opinew replied December 5, 2023

Hello, thanks so much for the wonderful feedback! We're thrilled to know that you're finding Opinew valuable in generating user content and that you're appreciating our dashboard. Your excitement about driving your store to the next level with our app is exactly what we strive for! We're here to support you in every way possible as you continue on this journey.

Remember, your feedback fills our sails and motivates us to continuously improve our offering.

Keep winning!
Best,
The Opinew team

November 7, 2018

Best.Customer.Service.Ever! We have been on Shopify for at least two years now and no one has ever reached out to us like Tomasz! He gave us some great support. Great app!

WildKlass Jewelry
United States
Over 2 years using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear about your positive experience with our customer service! It's our mission at Opinew to offer the best possible support to our customers and it sounds like Tomasz hit the mark with you.

Your kind words have been passed along to him. They will definitely put a big smile on his face. We're also glad to hear that you're enjoying our app.

Know that we're here to provide the same level of service whenever you need. Your satisfaction is very important to us, and your feedback helps us serve you better.

From all the team at Opinew, thank you for taking the time to share your experience!

Best,
The Opinew Team