Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,709)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing product page credibility. It offers a free plan suitable for various business sizes and includes features like customizable review displays and Google Shopping integration. Merchants particularly praise the responsive customer support for their proactive assistance in setup and resolving integration issues.

November 22, 2021

Wonderful app, great customer service - very fast and helpful communication. They answered my questions and helped me with widgets installation Would recommend!

Goodevas
Ukraine
Over 1 year using the app
Opinew replied December 5, 2023

Hi there,

Wow! Your fantastic review made our day. Thank you for taking the time to share your positive experience with our app and customer service team.

We're thrilled to hear you found the communication to be fast and helpful, and we're glad we could assist with your widget installation. It’s amazing to know you'd recommend us!

Your recommendations and feedback truly help us strive for excellence in our services.

Thanks again from the Opinew team!

Edited March 15, 2022

Literally best review app out there. It is super easy to use and takes 1 minute to set up. Their customer support is incredible good. I always get responses back within 2 minutes when I ask anything, and they actually help! And it is like serious, wholehearted help, not like little tips and tricks. They fix my things constantly. Most other apps customer support simply tell you you need a developer to help you... not these guys.

kuagalight
France
Over 1 year using the app
Opinew replied December 8, 2023

Wow, thank you for this fantastic review! We're thrilled to hear that you find Opinew Product Reviews App to be the best and that you appreciate the ease of setup. It's wonderful to know that our customer support team has been able to assist you promptly and effectively. Rest assured, we will continue to offer our wholehearted help, and we're always here to troubleshoot and resolve any issues for you. Your feedback reaffirms the hard work we put into customer satisfaction. Once again, thank you for your kind words and for choosing Opinew!

Best Regards,
The Opinew Team

December 22, 2020

Good, customer service is fast to solve the import review. Thank you very much; we will cooperate will you in the long term.

HadinEEon
Hong Kong SAR
Over 1 year using the app
Opinew replied December 6, 2023

We're so glad to hear that our customer service team was able to assist you quickly. Your kind words mean a lot to us. We look forward to continuing our journey together and assure you that we'll do everything we can to provide the best service. Thank you for choosing to partner with Opinew. Your feedback truly helps us improve!

Best,

The Opinew Team

December 19, 2021

I have been using free plan for 5 months and i found the app is very user friendly and Awesome support from the team. Mr Paul was very patient enough to explain in detail and I am upgrading to paid version. Kudos to Opinew.

EmassK Global
India
Over 1 year using the app
Opinew replied December 5, 2023

We're thrilled to hear that you find Opinew user-friendly and supportive, especially with assistance from our team member, Paul! It's great to know that you're enjoying our free plan and have decided to upgrade to the paid version. We always aim to offer excellent support to our users and your words reaffirm our efforts.

Thank you for choosing Opinew and for the 5-star review! Your feedback plays an important role in our continuous strive for improvement. We're looking forward to continuing our journey together on your upgraded plan.

Best regards,
The Opinew Team

August 6, 2021

Using the app for quite some time on all our store.. really seamless, easy to use & great support.. highly recommended to users

Biotevia
India
Over 1 year using the app
Opinew replied December 6, 2023

Hi there! We're delighted to hear that you've been repeatedly choosing Opinew for your stores and finding our app seamless and easy to use. Your high recommendation truly warms our hearts. Our team always strives to provide great support to all our users and we're glad you've experienced this. We greatly appreciate your review and the five-star rating.

We're here for any questions or additional support you might need and would be glad to help - your successful experience with Opinew is our top priority.

Keep the feedback coming, every thought from our users helps us grow.

Best regards,
The Opinew Team

Edited July 14, 2021

App works well and support is very responsive. I have been satisfied for over a year now. It is definitely worth giving the app a try as they are constantly improving the service. I definitely recommend this app! The developers work very hard to keep the app up to date and to keep their customers satisfied. You will be glad you installed the app because people really do rely on reviews!

JT's Designer Fashion
United States
Over 1 year using the app
Opinew replied December 6, 2023

Thank you so much for taking the time to write this wonderful review! We are delighted to know that you've been satisfied with the Opinew Product Reviews App UGC and our support team's responsiveness for over a year.

Your recognition of our team’s efforts to improve our services and keep the app updated means a lot. It's gratifying to hear that our work has had such a positive impact on your experience, and we highly value your recommendation.

We totally agree - reviews really do matter. We will continue to strive to meet your expectations and provide the best service.

Once again, thank you for your feedback!

Warm regards,
The Opinew Team

June 10, 2021

Works well. Convenient and easy to use. We use Opinew on two of our Shopify Plus stores and are satisfied.

BeltOutlet.com
United States
Over 1 year using the app
Opinew replied December 6, 2023

Hi there! We're thrilled to hear that you find our Opinew Product Reviews App convenient and easy to use across your Shopify Plus stores. We're always here to provide a satisfying user experience for great customers like you. Your feedback does make a difference and helps us improve. Thanks for the support!

Best Wishes,
The Opinew Team

January 9, 2022

Customer service 10/10 quick answer and easy communication ! The app is easy to use and does exactly what I was looking for ! I am really please with this app!!!

Peek-a-Boo mini creation
Canada
Over 1 year using the app
Opinew replied December 5, 2023

Thank you so much for your stellar review! We're absolutely thrilled to hear about your positive experience with our customer service and that you find the app easy to use. It's fantastic that it's meeting all your needs. Your satisfaction is our top priority! Thanks again for taking the time to share your feedback with us. We truly appreciate it.

Best Regards,
The Opinew Team

Edited October 2, 2020

Hands down this is the best customer support i've ever experienced with any of the apps. Lighting fast response to my request and willing to provide a custom-tailored solution that i expected to pay an outside developer to complete. Tomasz is always there when i need to change or update anything. highly recommend

Wealth Nutrition
United States
Over 1 year using the app
Opinew replied December 11, 2023

Thank you so much for your kind words! We're thrilled to hear that our customer support has exceeded your expectations and that Tomasz was able to provide the custom solution you needed. Your recommendation means the world to us and we truly appreciate your high rating.

We will always strive to provide lighting fast responses and solutions tailored to our customers' needs. Your feedback helps us continue our commitment to this high standard of service.

Thanks again and remember we're always here when you need us.

Best regards,
The Opinew Team

July 19, 2021

Excellent app and support. Very fast and professional support! We needed some additional coding, it was done in under 5 mins!

CounterBay
United States
Over 1 year using the app
Opinew replied July 22, 2021

Hi,
On behalf of all the team, thank you so much for leaving us an amazing review!

Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service!
We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!

Customer Success Team | Opinew