Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited August 26, 2022

The support team was excellent and helped us to get our store exactly how we wanted it to look with stars and reviews.
Excellent app! Amazing customer service! I had some technical issues, but the live chat staff helped me.

AMZCHEF DE
China
9 months using the app
Opinew replied December 5, 2023

Hi there! We're absolutely thrilled to hear about your positive experience with our support team and our app. Your kind words about our customer service team and the live chat feature really warm our hearts. It's fantastic that we could assist in getting your store to look exactly as you'd envisioned, complete with stars and reviews. Your praise means the world to us, and even more so coming from a valued customer like yourself.

Remember, we are here to provide assistance with any technical issues or questions that may come up in the future. Your feedback is critical in helping us continually enhance our services. Thank you for taking the time out of your busy day to leave this wonderful review.

Best wishes,
The Opinew Team

June 14, 2021

We have had amazing customer service, especially from Daniel. Very supportive and responsive. 100% Recommended.

Mudify4x4
United States
9 months using the app
Opinew replied December 6, 2023

Hi, thanks for sharing your kind words! We're thrilled to hear that you've been enjoying our customer service, and especially happy to learn that Daniel has been able to provide you with outstanding support. Your recommendation means a lot to us as it's the greatest compliment that we could receive. Remember, we're always here to assist you should you need any help in the future!

Thanks for being a part of our Opinew community.

Best,
The Opinew Team

August 1, 2020

good

TSKYBEAR
China
9 months using the app
Opinew replied December 6, 2023

Hi there,

The Opinew team appreciates your concise but impactful review. We're delighted to hear that you're finding our product reviews app useful. Every bit of feedback like yours helps us serve our customers even better.

Best Wishes,
The Opinew Team

January 14, 2021

Big fan so far! Easy to set up and great support. Also, way more affordable than the alternatives!!!

drinkbasis
United States
9 months using the app
Opinew replied December 6, 2023

Hello! We're thrilled to hear you're a big fan of our Opinew Product Reviews App. Your comments about the ease of setup and quality of our support truly make our day! We're also pleased to know that you find our pricing more affordable compared to other options. That's exactly what we aim for. Thank you so much for your glowing review and 5-star rating. Feel free to reach out if you have any other feedback or need further assistance. Your feedback is essential in helping us continuously improve our app.

Best wishes,
The Opinew Team

April 16, 2020

Support is great. Fast reply, fast fixes. They added a new language for me. Thank You very much. Recommend.

seksolele.lt
Lithuania
9 months using the app
Opinew replied December 8, 2023

We're stoked to hear that you're impressed with our support team's responsiveness and willingness to accommodate your needs! We strive to provide excellent service and make your experience as efficient as possible. It's great to know we hit the mark for you. Thank you for recommending the Opinew Product Reviews App UGC. Your feedback truly helps us to grow and serve you better.

Best wishes,
The Opinew Team

November 25, 2020

Exactly is what I want! This app allows me to write reviews by myself, which gives more flexibility. Besides, it's free! 100% recommended!

Velany Store
China
9 months using the app
Opinew replied December 6, 2023

We're delighted to hear that you've found the Opinew Product Reviews App UGC to be exactly what you were looking for! It's great to know that our app's flexibility and cost-free features are making a positive impact on your use. Your recommendation means a lot to us. Thanks for taking the time to share your experiences. Your feedback helps us strive to improve and keep delivering an outstanding product.

Best wishes,
The Opinew Team

July 9, 2021

App works exactly as intended and Tomasz (the founder) personally helps me through any issues. Very accomodating and building something awesome!

TrophyCatch Supply
United States
9 months using the app
Opinew replied December 6, 2023

Thank you for the kind words! We're thrilled to hear that you're pleased with our app and the assistance you've received from Tomasz. He's indeed passionate about creating and enhancing something useful for all our users. Your satisfaction is central to our work, and it’s users like you that make our job incredibly rewarding. Thank you once again for your five-star review. Your support truly means the world to us!

Best Wishes,
The Opinew Team

May 6, 2021

Awesome app! Tomasz from the support is extremly helpful and is also available on weekends! Besides, the import function really helps to get your website going. We tested 3 review apps and this is by far the best. A must have!

NAIPO.co.uk
Germany
8 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear such positive feedback about Opinew Product Reviews App UGC! It's great to know that Tomasz has been able to assist you efficiently, even on weekends. Our team strives to provide top-notch customer service at all times, so your words truly mean a lot.

We're also happy that the import function has been beneficial in enhancing your website's performance. It's wonderful to know that out of the 3 review apps you tested, ours stood out as the best. Thank you for considering it a must-have!

Your satisfaction is our top priority, and your feedback contributes greatly to our continuous growth. Thanks again for your 5-star review!

Best Wishes,
The Opinew Team

December 10, 2019

just started to use, seems fine. Better than the previous Shopify review app I used because this one offers review image function.

Syncwire
Hong Kong SAR
8 months using the app
Opinew replied December 8, 2023

Hello! We're glad to hear you're finding our app useful, especially the review image function. We always aim to provide features that make things more convenient for you, and it's fantastic to see that you're enjoying this. If you have any queries or need support in getting the most out of Opinew, don't hesitate to reach out. We truly appreciate your positive feedback!

Best Wishes,
The Opinew Team

Edited September 20, 2021

We added this app to secure more product reviews with the goal of increasing customer conversion on our site. The onboarding team were extremely helpful. They patiently led us through the process. We couldn't ask for better customer support. Looking forward to seeing an uptick in conversion in the weeks to come.

Power WearHouse
Canada
8 months using the app
Opinew replied December 5, 2023

Thank you for your fantastic review! We're greatly encouraged by your kind words about our onboarding team. We strive to provide the best customer support, and it's wonderful to hear that our effort had a positive impact. We are just as eager as you are to see an increase in conversion rates on your site. Remember, we're here for you and ready to lend a hand with any future requirements. Your feedback truly holds significance for us in providing exceptional service.

Best Wishes,
The Opinew Team