Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 13, 2020

just started using this app
I like the free 30th orders deal.
I also like the custom design and customization ability.

Baby Yoga
Israel
5 months using the app
Opinew replied December 8, 2023

Hello! We're so glad you chose our Opinew Product Reviews App. Your positive feedback is very encouraging to us. It's fantastic to hear that you're enjoying the 30 free orders deal and you find value in our custom design and customization ability.

At Opinew, we strive to create a user-friendly experience and it really seems like we hit the mark with you. If there are any aspects of the app you need clarification on or if you have additional thoughts on what we could do better, don't hesitate in reaching out to us. Your insights help us enhance our app and user experience.

Thanks again,
Opinew Team

September 13, 2018

Awesome and super fast customer service. They went above and beyond my expectations and fixed some issues with my store.
****Best Review App in the market and not expensive like others****
You can import review from anywhere.
The app is optimized and supports all the imports for amazon, aliexpress and ebay.
App is very easy to understand and user friendly.

PVP
United States
5 months using the app
Opinew replied December 12, 2023

Hi there,

We're so thrilled to hear you've had a great experience with our app! Your commendation on our customer service and quick issue resolution truly made our day. Thank you for distinguishing us as a valuable and cost-effective solution amidst others in the market.

We put a lot of thought into creating a system that simplifies the import process from various platforms like Amazon, Aliexpress, and eBay and we're glad to see it paid off in your usage. We wanted to ensure our app is user-friendly and easy to understand, so hearing this feedback means a lot.

Thank you again for this glowing review! We appreciate your support and look forward to continuing to exceed your expectations.

From all of us at Opinew,
- The team

November 2, 2019

Great customer support! They helped me within 5 minutes, an that on a saturday. Very friendly and open to any changes i wanted to make to the design and features.

IncredibleFace
Belgium
5 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you had such a positive experience with our customer support team, and especially that we were able to assist you swiftly on a weekend! Your satisfaction is our top priority and it's amazing to know that our team was friendly and open to your desired changes regarding the design and features.

Your feedback truly inspires us to keep delivering the best support possible. We hope you continue to enjoy using the Opinew Product Reviews App, and don't hesitate to reach out if you need further assistance. Thanks for taking the time to leave us such wonderful feedback.

Best wishes,
The Opinew Team

August 6, 2020

So far its beaten other review apps on my new site and i really like the style of reviews it really captivated my attention

pureproshop
United States
5 months using the app
Opinew replied December 6, 2023

Hi there,

We appreciate your fantastic 5-star review! It's great to hear that Opinew has stood out among other review apps for you and that the style of our reviews grabbed your attention. It's our aim to deliver a convenient and visually appealing experience, so your positive feedback means a lot to us.

Your support helps us continue our work to improve and offer the best service possible. Thank you once again for choosing Opinew.

Best Regards,
The Opinew Team

October 23, 2018

This is amazing application and I was looking for! It works really well and got tons of support. Five stars!!

KBEAUTY101
South Korea
5 months using the app
Opinew replied December 12, 2023

Hello, and thanks for the glowing review! We're so glad to hear that you've found our application amazing and exactly what you were looking for. It's wonderful to know that it's been working well for you and that our ample support is appreciated! Your feedback is essential in helping us continue to deliver such quality experiences with Opinew.

Thanks again for your five-star review!

Best Regards,
The Opinew Team

August 7, 2022

This APP and the team behind Opinew are fantastic. Twice I have asked support to help me with a couple of things and they have done it with no problem at all. The APP itself works well and displays the reviews in a number of ways on your store. Thank you for creating a great APP.

clawsandpawz
United Kingdom
5 months using the app
Opinew replied August 8, 2022

Hi there,
Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations.
We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.

Have a wonderful day,
Customer Success Team | Opinew

January 22, 2023

They are very friendly and respond quickly to my questions.
I have used it for 2 weeks now.
I used another popular app to write reviews but it was tedious.

meta.bodie
India
5 months using the app
Opinew replied December 5, 2023

Hello!

We're absolutely delighted to hear you've had a positive experience with our Opinew Product Reviews App UGC and our dedicated customer service. Your kind words are music to our ears as we always aim to provide user-friendly experiences with quick response times.

We're thrilled that you find our application easier to use compared to others you've tried. Our team is always available to help out with any questions you have throughout your usage.

Thank you once again for your amazing feedback and choosing Opinew. We look forward to continually serving your needs. Feedback like yours really elevates our spirits!

Best Wishes,
The Opinew Team

August 20, 2021

This app is great for reviews even has Google shopping reviews and integration with major email companies. Loving it so far hoping to get some great reviews.

Hoodies Galore Official Website
United States
5 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're loving the Opinew Product Reviews App! Your positive comments about the Google shopping reviews and email company integrations are greatly appreciated. As you continue to use our app, we hope you’re able to gather more fantastic reviews. Your feedback plays a crucial role in helping us continue to provide top-notch service.

Best wishes,
The Opinew Team

June 15, 2022

Great app. It also gives me many options to improve my website and increase traffic. Excellent review app with many useful widgets.

BruvStores
India
5 months using the app
Opinew replied June 16, 2022

Hi,
On behalf of all the team, thank you so much for leaving us an amazing review!

Our mission is to always bring the best user experiences to Opinew and our support team. We are delighted to hear you are satisfied with our service!

We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.

Have a wonderful day!
Customer Success Team | Opinew

December 16, 2022

Good app, easy to use and great customer service. Customisation is slightly limited but support can help

Cradle Crawlers
United Kingdom
5 months using the app
Opinew replied January 4, 2023

Hi,

Thank you for your 5🌟 review! We are glad to hear that you found our app easy to use and that you had a good experience with our customer service team. If you ever have any questions or need assistance, our support team is always happy to help. We hope that you continue to enjoy using our app, and we welcome any feedback you may have on how to improve Opinew!

Have a lovely day,
Opinew Team