Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited December 24, 2019

By far the best review app on shopify. Easy to use and what sets it apart is the excellent support. I highly recommend it. Thank you!

Out & About Athletics
United States
4 months using the app
Opinew replied December 8, 2023

Thank you so much for your glowing review! We're ecstatic to hear that you consider Opinew the best review app on Shopify. Our team works hard to create an user-friendly experience and offer top-notch support, it means a lot that this hasn't gone unnoticed. Your high recommendation truly speaks volumes to us.

Thanks again for taking the time to share your experience with us and the Shopify community. Your feedback fuels our continuous effort to deliver the best service possible.

Best regards,
The Opinew Team

August 17, 2022

Excellent customer service, I had a question because the reviews were not showing on my website, however, I instantly got a quick response from Romana which helped me solve this issue.
It is amazing to have such great support. I strongly recommend!

Via Versati
Brazil
4 months using the app
Opinew replied December 5, 2023

Hello, and thanks for your fantastic review! We're thrilled to know that our customer service team, especially Romana, could guide you through your issue so promptly. Your satisfaction is our priority, and it makes us proud to hear such positive feedback.

Your recommendation is highly appreciated and serves as motivation for us to maintain our high-quality service. We aim to provide this level of support to all our users, thanks to customers like you highlighting these experiences.

Stay connected for any further assistance you may require. Thanks again from all of us at Opinew.

November 17, 2019

Easy configuration and reviews are vital for conversion! Easy to send emails with coupons for customers!

PlayWear Football
Belgium
4 months using the app
Opinew replied December 8, 2023

Hi there,

Thank you so much for your fantastic rating and positive review! We’re thrilled that you found our configuration intuitive and that you're appreciating the value of reviews in driving conversion. Knowing that our features are helping you easily send emails and provide great incentives for your customers truly made our day!

Please feel free to reach out if you ever have any questions or suggestions. We genuinely value your insights as they help us continue to develop and improve.

Best wishes,
The Opinew Team

February 27, 2021

Awesome app, awesome support. I had a small issue and with the help of the support team, it was solved immediately - great app!

Watches in Wood
United States
4 months using the app
Opinew replied December 6, 2023

Thank you so much for your glowing feedback! We're thrilled to hear that our support team could promptly help you resolve the issue. It's fantastic to know that you're enjoying using our app. Your positive experience truly means a lot to us. We're here to assist with any other concerns or questions you might have in the future. After all, your satisfaction is our major priority.

Thank you again for taking the time to share your experience and for giving us a stellar rating! We're truly grateful for your support.

Best wishes,
The Opinew Team

December 6, 2019

This review import process is much, MUCH easier than the previous one I used. I'm not totally happy with where the reviews are showing up on the page, but I believe I need to contact my Shopify theme designers to help me move the widget, so I'm giving this one 5 stars.

Pink and Caboodle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding the review import process with Opinew much easier than you had experienced previously! Your feedback means a lot to us.

We understand your concerns about the placement of reviews on your page. Do reach out to your Shopify theme designers about this. If there's any issue on our end affecting the widget placement, we're always ready to provide the necessary assistance.

Thanks once again for your 5-star rating, and for being a valued part of the Opinew community. Your feedback drives us to continually improve our service.

Warm regards,
The Opinew Team

October 20, 2019

Opinew helps my new store make a great process on customers'care,also it promote the construction to my store.
Kind customer service from Opinew! Really helpful APP!!

DovEggs-Seattle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding Opinew helpful in boosting your customer care and overall store aesthetic! Your positive feedback truly motivates us to continue providing a top-notch service and user-friendly app. Your acknowledgment of our customer service also warms our hearts. We will always be here to assist you whenever you need it. Thank you for your 5-star review and for sharing your fantastic experience. Rest assured, we are committed to supporting your growing business.

Best Wishes,
Opinew Team.

August 6, 2019

I installed this app for showing reviews on our site; it looks a fantastic system everything was smoothly much more than others plus their customer service is quick and friendly.

Big Sweety
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're over the moon to hear about your positive experience with our app, and more importantly, with our customer service team. It's encouraging to know that the installation process was smooth and that it's fitting well into your site. Thank you for choosing Opinew and for your valuable feedback. Your input is what helps us continue to provide a high level of service. Kudos from the entire Opinew team!

January 21, 2022

Great app that's always improving and the customer support is really second to none – pretty much always available and quick to solve all issues and help with customisations. 5 stars!

PawSeat®
United Kingdom
4 months using the app
Opinew replied December 5, 2023

Hi there! Thank you so much for your enthusiastic 5-star rating and for recognizing our ongoing efforts to improve the Opinew Product Reviews App UGC. We're thrilled to hear that you've had excellent experiences with our customer support team and we also appreciate your kind words about our app's capabilities and customization. Remember that we're always here to help if you run into any issues in the future. Your feedback plays a significant role in shaping our product and we can't thank you enough for taking the time to share your experience. Thanks again!

Best,
The Opinew Team

December 14, 2022

Support was great, they even went and got rid of some old code from my previous review app! Very quick to help too. It was 3 am my time and I still got a real response within minutes. Highly recommend

Eternal Florist
United States
4 months using the app
Opinew replied December 16, 2022

Hi,
Thank you so much for your kind words and for leaving us a 5🌟 review!
We are so glad to hear that our support team was able to help you out as we strive to provide the best possible support to our users. We really appreciate your recommendation, and we hope to continue providing excellent service in the future.

Have a wonderful day,
Opinew team

October 15, 2022

Daniel helped me get the app up and running.
I love the product rating, editing, and photo review features. Its easy to change and edit anything. Daniel often helps me with stuff when I'm not sure of the solution .

DJS PLUS
Sweden
4 months using the app
Opinew replied December 5, 2023

Hello,

We're thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and finding it easy to use. Your positive comments about the product rating, editing, and photo review features are very much appreciated! It's great to know that Daniel has been able to assist you along the way.

Your feedback on our app’s performance and on Daniel's helpfulness really encourage us to continue improving. Please don’t hesitate to reach out if you have any more questions or need further assistance.

Thanks again for your kind words and the fantastic 5-star rating!

Best wishes,
The Opinew Team