Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

November 12, 2020

It is a great app for reviews, but maybe little hard for first 10 minutes :D its so simple after first few minutes. And support is excellent, very fast response

RoyalInfancy
Slovakia
4 months using the app
Opinew replied December 6, 2023

Hi there,

Thank you for giving us a 5-star rating! We're thrilled to hear that you find our app to be a great tool for reviews. We understand that the initial setup may seem a bit confusing, but we're glad you found it simple to use after the initial minutes.

It's wonderful to know that you've had an excellent experience with our support team. Quick and helpful support is something we take pride in! We’re consistently working on our app to make it as user-friendly right from the start.

We appreciate your honest feedback and always aim to deliver the best for all our users. Thank you for choosing Opinew.

Best Regards,
The Opinew Team

May 13, 2020

The best review app that we've used so far, beautiful UI/UX, easy to customize, makes your store look modern, credible and beautiful. I'd recommend!

Duxbi LLC
United States
4 months using the app
Opinew replied December 8, 2023

We're so grateful for your 5-star review! It's fantastic to hear that you've found our UI/UX to be easy to customize and that you feel it contributes to making your store appear modern, credible, and attractive. Your recommendation means a lot to us. We're committed to providing excellent service and we're thrilled that you appreciate our efforts. Your feedback is extremely important to us and we greatly value your opinions. Thank you again!

Best wishes,
The Opinew Team

May 6, 2022

These guys are fantastic. Incredibly helpful. And the app is outstanding!! So easy to use and looks excellent!

AnyLilChoice
Australia
4 months using the app
Opinew replied May 6, 2022

Hi,

Thank you for this lovely review!
Your opinion is valued greatly and it will help us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Customer Success Team | Opinew

September 1, 2020

Highly recommend! So easy to use. Couldn't be happier so far and the service is great! The reviews on my store have a real nice clean organized look.

TPR Deals
United States
4 months using the app
Opinew replied December 6, 2023

Hello,

Thank you for the glowing review and the full 5-stars! We are thrilled to hear that you find our app easy to use and are satisfied with our service. Your kind words are very motivating. We're also glad to know that you appreciate the clean and organized look of the reviews on your store. Your feedback truly means a lot to us.

Remember, we're just a click away should you need any assistance in the future. Thank you for choosing and recommending Opinew.

Best,
The Opinew Team

June 14, 2019

Amazing customer services! Help me when I was having trouble getting my Amazon reviews to import to my Shopify store! Also was able to make the reviews appear below the product title in your categories not just on the product pages! Very quick and fixed every issue!

Tuxgear
United States
4 months using the app
Opinew replied December 8, 2023

Thank you for your excellent review! We're thrilled to hear that our customer service was able to provide you with the needed support, especially with importing your Amazon reviews to your Shopify store. We're also glad you found our review placement feature useful. Your kind words were a boost to our team. We really appreciate you being a loyal customer and helping to share the word about us.

We're here for you anytime!

Best,
The Opinew Team

May 7, 2020

Wonderful support and experience!

Widget is beautiful and highly customizable! Support was awesome and went above and beyong to delight me!

Thanks!

Pickatella
United States
4 months using the app
Opinew replied December 8, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with Opinew! It is extremely rewarding to know that you found our widget beautiful and highly customizable. Your high praise for our support team has made our day; they truly do strive to go above and beyond for our valued users like you.

Your encouraging words and the generous rating is truly appreciated. We're here to offer excellent support if you ever need it.

Your feedback helps us maintain our commitment to providing the best possible experience.

Thanks for being an amazing customer!

Best,
The Opinew Team

April 13, 2020

So far so good!! Very nice customer service. I am just starting out, so I appreciate the app being user-friendly

emoemi.com
United States
4 months using the app
Opinew replied December 8, 2023

Great to hear that you're finding our app user-friendly and our customer service to your liking! As a company, we aim to make the lives of our users as easy as possible, especially for those who are just starting out. Your positive feedback assures us that we're on the right track, so thank you for taking the time to leave a review. We truly appreciate your invaluable feedback and will continue to strive to provide excellent service.

Best regards,
The Opinew Team

March 4, 2023

It meets all my business needs perfectly. This is amazing customer service. I will upgrade my store to be more informative.

Nveda
India
3 months using the app
Opinew replied March 7, 2023

Thank you for your wonderful review! We're thrilled to hear that our app has been able to meet all of your business needs and that you're satisfied with our customer service.

Thank you for choosing our app, and we look forward to helping you take your store to the next level!

Have a lovely day,
The Opinew Team

September 26, 2019

This app is an absolute lifesaver. I Wish I'd found it sooner. And the customer support is just amazing.

Clawsome Felines
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that our app has been a lifesaver for you! It's fantastic knowing that you have had positive experiences with our customer support - we always want to assure the best service to our users. Please know that we greatly value your feedback. If there's anything else we can do for you, don't hesitate to let us know!

Best Wishes,
The Opinew Team

March 17, 2022

Love the fact that we can schedule bulk view requests. I would recommend it to anyone. Friendly support and quick response.

GOLDN The Brand
United States
3 months using the app
Opinew replied December 5, 2023

We're delighted to hear that you've had such a positive experience with our bulk view requests and support team! Recommendations like yours truly inspire us to maintain high standards of service. Please don't hesitate to reach out if you need anything else. Remember, your reviews and suggestions matter to us.

Best Wishes,
The Opinew Team